Sales Coordinator

Westbury National - Toronto, ON (il y a 17 mois)

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Sales Coordinator – Live Events

Westbury National’s Live Events Sales Team is a diverse group of industry professionals, dedicated to building upon our enduring history of supporting the Live Events in Toronto and abroad. The Sales Coordinator is an essential support role, assisting the team with proposals, internal/external communication, sales administration, and reporting. The successful candidate for this role will have excellent organizational skills, administrative capabilities, and strong collaborative nature. They will also have strong communication, interpersonal, and customer service skills. This role will be based in Scarborogh at our Head Office location.

Roles and Responsibilities:

Compile and distribute all weekly and/or monthly sales department reports as required by Director of Sales (from Filemaker, Hiretrack, Zoho, etc…)
Monthly maintenance and clean up of contact database in Zoho CRM
Monthly maintenance and clean up of contact database in HireTrack NX
Receive and file signed contracts
Assist with any sales related administration support as may be required from time to time
Contribute to documenting sales and production processes including ongoing update and maintenance of documents
Organize and participate in all sales team meetings

Sales Process

Act as first point of contact for unassigned, inbound sales inquiries
Ask Gate 1 qualifying questions and distribute inbound leads to sales team as appropriate
Uphold the Westbury brand by accurately representing Westbury’s corporate values in all business interactions
Understand and follow the Westbury Gate Selling process in all sales activities
Embrace and utilize the Sandler selling methodology
Track all sales activities in Zoho CRM
Assist Business Development and Account Managers with proposal writing by:
Analysing RFP documents and identifying required sections in our responses
Preparing and compiling stock elements
Working with Production, Marketing, Creative and Sales to ensure the Westbury brand is properly represented in response submissions
Organizing and compiling final document
Printing, binding and preparing response for submission by Account Manager/Business Development as required

Sales and Marketing Collaboration

Work with Marketing to create an effective Digital Asset Management system (DAM)
Maintain and organize all sales related content in DAM
Assist with administration of any special marketing campaign as required

Professional Development

Participate in ongoing sales training and skills reinforcement
Regularly engage with other personal, professional and sales skill development opportunities (eg: reading sales/business books, podcasts, online courses, etc..)


3-5 years experience in a sales support role
Post secondary education in Business or related field
Excellent computer skills, including Microsoft Office Suite (Outlook, Excel, PowerPoint) and CRM systems
Customer focused and driven to resolving customer requests and inquiries
Proven high level of self-motivation, initiative and reliability
Ability to balance multiple priorities while maintaining a high degree of accuracy and attention to detail
Strong communication skills, both verbal and written
Positive and enthusiastic team player
Excellent organizational skills, proactive, and able to work well under pressure