In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Coordinator or Designate, performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.
Education, Training And Experience
Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.
Skills And Abilities
Knowledge of medical terminology.
Ability to keyboard at 45 wpm.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to operate related office equipment.
Physical ability to carry out the duties of the position.
Ability to organize work.