Administrative Support II

Alberta Health Services - Sherwood Park, AB (il y a 30+ jours)

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Your Opportunity:
Alberta Health Services (AHS) is looking for Screeners to be the first point of contact at our building entrances to support the continued prevention against the spread of COVID-19. As a Door Screener, you will have the opportunity to use your exceptional customer services skills to communicate with and screen patients, family support person(s) and visitors regarding their general feeling of health or illness. This will ensure our hospitals and sites stay safe and healthy for our clients and staff. In addition to screening patients with questions regarding their health, you will also convey the message around proper hand hygiene and mask wearing. You will ensure entrants perform proper hand hygiene with alcohol based hand rub prior to entering the main building. This position will be required to assist with mask wearing and educating on donning and doffing of masks and you will be expected to articulate expectations to all persons entering the site and answer questions regarding screening to make certain the COVID-19 Essential Visitor and Designated Family/Support guidelines are followed. You will demonstrate strong communication, professionalism and customer service skills; be self-directed; demonstrate time management, confliction resolution, and decision-making skills and foster collaboration with members of the interdisciplinary team. This position requires rotational shifts and may pose a risk for contact with blood and/or other body fluids. You will be required to wear full personal protective equipment (PPE) for the entirety of your shift (up to 8 hours) which includes: facemask, gown, gloves and face shield.

Description:
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

Classification: Administrative Support II
Union: AUPE GSS
Department: COVID-19 Site Screening
Primary Location: Strathcona Community Hospital
Multi-Site: Not Applicable
FTE: 0.60
Posting End Date: 09-AUG-2021
Temporary Employee Class: Temporary Part Time
Date Available: 19-AUG-2021
Temporary End Date: 16-JAN-2022
Hours per Shift: 7.75
Length of Shift in weeks: 12
Shifts per cycle: 36
Shift Pattern: Days, Nights, Weekends
Days Off: As Per Rotation
Minimum Salary: $20.62
Maximum Salary: $25.07
Vehicle Requirement: Not Applicable

Required Qualifications:
Completion of Grade 12 or equivalent.

Additional Required Qualifications:
Minimum 1 year experience working with the public in a customer service or support role involving daily contact with clients in the last 3 years. Strong communication skills using verbal and/or written formats.

Preferred Qualifications:
Experience in a medical office or hospital setting in the last year. Knowledge of Personal Protective Equipment (PPE).