The Clerk IV in the General Nephrology Clinic is responsible for patient check in, check out, demographic verification and registration in Connect Care. They are responsible for scheduling clinic appointments including Telehealth appointments for the nephrologist as well as multidisciplinary team. They are responsible for processing nephrologists’ orders including scheduling of diagnostic tests, therapies and consultations. They are responsible for document scanning into Connect Care. The clerk is responsible for clinic flow and clinic room assignment on a daily basis. The Clerk is responsible for answering the clinic telephone and redirecting patient calls to the appropriate resource. They direct patient flow and redirect patients who need direction to other areas of the site. The clerk assists with other clinic activities such as and ordering supplies.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: General Nephrology Clinics
Primary Location: U of A Hospital
Multi-Site: Not Applicable
Posting End Date: 06-APR-2020
Temporary Employee Class: Temp F/T Benefits
Date Available: 16-APR-2020
Temporary End Date: 14-MAR-2021
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days, Evenings
Days Off: Saturday/Sunday
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: N/A
Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).
Additional Required Qualifications:
Successful completion of a recognized Unit Clerk/Medical Office Assistant course and medical terminology required. Required: Computer/keyboarding skills including familiarity with Word, Excel, Access/ Outlook, Connect Care and Net Care. Previous experience as a clerk in an outpatient clinic required. The successful applicant must possess excellent verbal and written communication skills, proven organization and time management skills and be able to work effectively in stressful situations. Must be able to work well independently.
Preference given to applicants with previous experience in the Alberta Kidney Care-North and experience working the either the General nephrology Clinic or the Chronic Kidney Disease Clinic. Must be able to lift 7-20 pound and push a patient in a bariatric wheel chair.