MB1 – Office & Ticketing Assistant – Music and Beyond

Ottawa Festival Network - Ottawa, ON (il y a 30+ jours)

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MB1 – Office & Ticketing Assistant – Music and Beyond

Desired Contract Length: 26 weeks

Anticipated Start Date: February 10, 2020

End Date: Term approved to the Province of Ontario’s current fiscal year end, March 31, 2020. Desired additional weeks, ending August 7, 2020, is pending the approval of Ottawa Festivals’ fiscal year (2020-2021) JCP program application to the Province.

Work Schedule: Full time (32 hours per week)

Location: Byward Market


Job Summary: Reporting to the Administrative Assistant and Administrative Manager, the Office & Ticketing Assistant will support the various activities including but not limited to; helping run the office day to day, and ticketing responsibilities.

The Opportunity:

  • Greet and assist any walk-in customers, volunteers, sponsors, donors, artists or services
  • Reply to inquiries in a timely and professional manner
  • Assist in receiving and directing telephone inquiries, mail, and courier services to the appropriate department or person
  • Maintain the filing system in place; handle outgoing mail responsibilities daily
  • Assist in strengthening relationships with existing community contacts
  • Maintain a clean and organized work environment
  • Complete any box office orders as directed
  • Contribute to the team by accomplishing related tasks as requested and needed

Skills and Qualifications Required:

  • Excellent interpersonal skills
  • Strong written and communication skills in English required, strong verbal and written skills in French an asset.
  • Working knowledge of office equipment such as printers, phones, and fax machines
  • Proficiency in MS Office (MS Word and MS Excel in particular)
  • Superior organizational skills with the ability to multi-task
  • Experience with Wordpress an asset

Additional Qualifications Required:

Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:

  • You are a resident, living in Ontario.
  • You are not a full time student (part time students are eligible).
  • You are not leaving employment to participate (working less than an average of 20 hrs/week is considered unemployed.
  • You also must meet, and provide documentation for, at least one of the following criteria:

1) Previously employed in Canada in any five of the last ten calendar years and earned income in excess of $2000 in each year, OR

2) Previously established an Employment Insurance benefit claim (regular benefits within the last three years or maternity/parental within the last five years).


$17.50 per hour for 32 hours per week / 4 days per week - $560 (gross per week) provided by the Province of Ontario.

What’s next?

Forward your resume and cover letter. Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please visit: http://www.ottawafestivals.ca/jobs/jcp-overview/. Accommodations are considered upon request for candidates taking part in the selection process.

Ottawa Festivals welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Reference ID: MB1 – Office & Ticketing Assistant – Music and Beyond

Job Types: Full-time, Contract

Salary: $17.50 /hour


  • Box Office and Office Administration: 1 year (Required)