Job ID: 4383
Job Category: Policy, Planning & Research
Division & Section: Municipal Licensing & Standards, MLS By-Law Enforcement
Work Location: 433 Eastern Avenue
Job Type & Duration: Full-time, Permanent,
Salary: $110,947.20 - $130,366.60, Please note: The salary reflects 2019 rates
Shift Information: Monday - Friday, 35 hours per week
Number of Positions Open: 1
Posting Period: 24-Jan-2020 to 07-Feb-2020
Please note the Job Title has been amended.
The Municipal Licensing & Standards Division supports the City of Toronto as a safe, vibrant, creative and clean community by providing bylaw administration and enforcement services, primarily in three main areas: business licensing, enforcement and permitting; property enforcement; and animal care and enforcement.
As the District Manager, you’ll spearhead the Bylaw Enforcement division, ensuring the efficient and economical delivery of services in keeping with the vision and values of the Municipal Licensing & Standards Division. You’ll also be responsible for leading your division’s teams by establishing short- and long-term goals and operational policies supporting the division’s strategic directions, priorities and program initiatives. Leading and overseeing the division’s teams, you’ll manage and monitor all aspects of day-to-day operations including administration, inspections and investigations, while developing and implementing inspection, enforcement and compliance strategies to address division and Council priorities. In addition, you’ll establish mechanisms to ensure the high quality of inspections and investigations conducted by staff.
You’ll leverage your experience as a dynamic leader and supervisor as you guide and motivate your staff to achieve the highest work standards, while promoting a collaborative, learning and team-based culture. You’ll also support your staff by providing subject matter expertise and assistance with complex or sensitive service requests.
Your keen interpersonal and communication skills will equip you to respond to complaints, attend community-based meetings, foster constructive relationships within the community to resolve issues, and support a customer-focused approach to bylaw enforcement.
This vital role will also call on you to oversee human resource management including the supervision of staff, labour relations and performance development as well as ensuring compliance with a wide range of employment-related legislation and policies. You’ll be in charge of the cost-effective and responsible management of the team’s financial, material and human resources to achieve results, while at the same time developing the team’s budget and monitoring expenditures to ensure budgetary compliance.
Collaborating closely with other teams, divisions and external partners, you’ll liaise with citizens, elected officials, stakeholder groups and others to advise on municipal law enforcement and offer interpretations of bylaws and legislation. You’ll also ensure appropriate reports are prepared for submission to Community Council, the Property Standards Appeal Committee and other bodies.
Your post-secondary education in law or law enforcement, public administration or business administration management, coupled with experience implementing effective compliance and enforcement strategies, will serve you well as you assume this role. You hold a valid class "G" Ontario Driver's License and have the use of a properly insured vehicle. You also have a long track record in leading change, integrating customer service excellence into business strategies, and applying budgeting principles, financial controls and monitoring.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs, on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs.
Applicants are required to demonstrate in their resume/cover letter that their qualifications match those specified in the job posting.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.