The University of New Brunswick Fredericton welcomes applications for the position of Operations Coordinator with the School of Graduate Studies. This is a continuing full-time (36.25 hours per week) position with the PTSU employee group. The position is funded by the University Budget with a salary range of $37,894 - $47,374 per annum.
This position will provide broad support for, and oversight of, core operations of the School of Graduate Studies (SGS).
Supervise office staff and serve as leader for daily workflows to ensure effective, timely performance of duties.
Provide daily direction to staff on office policies and procedures and ensure clear and consistent systems documentation. Coordinate and approve staff scheduling, vacation and overtime requests.
Oversee development and subsequent ongoing maintenance and modifications to new CRM Enterprise software and its integration with Colleague System to support all core business operations and ensure accurate and secure student records.
Oversee development and management of business processes, including revenue processes for the SGS and associated accounting mechanisms.
Represent the School of Graduate Studies on University committees and working groups related to graduate studies business operations.
Liaise with external agencies at the Provincial and Federal level concerning graduate affairs.
Oversee graduate student awards systems to handle all aspects of graduate student scholarship and other financial support, including managing workflows for TriCouncil Scholarship applications and institutional adjudication processes and submission to federal agencies.
Provide financial reports to the SGS Deans concerning student funding and support them in forecasting and planning new funding programs for graduate students.
Work with the SGS Deans in development and implementation of new resources and initiatives for graduate students. Work with the SGS Deans, Marketing, and Communications in communications and outreach strategy for Graduate Studies and in developing and maintaining web resources for internal and external stakeholders.
University degree, diploma or certificate.
Minimum 2 years' related experience, with preference for experience in graduate program administration or university administration.
Ability to multi-task and to supervise and support staff in a collaborative, team environment.
Attention to detail, accuracy and organization and ability to meet internal and external deadlines.
Familiarity with computer technology and software for word processing, spreadsheets and databases, and web development and publishing.
Excellent communication and interpersonal skills.
Comfortable working with domestic and international graduate students.
Closing date for applications is April 6, 2020 4:30PM. We thank all applicants for their interest but only those selected for an interview will be contacted.
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.