Location: Granville Office
Reporting to: Chief Development Officer
Job status: Temporary, full-time
Anticipated start date: December 2019
Anticipated end date: April 2020
Hourly rate range: $19.01 - $22.80
Canuck Place Children’s Hospice (CPCH) is British Columbia’s recognized pediatric palliative care provider. For over two decades, through the many programs and services we provide, we have made a significant difference in the lives of children with life-threatening illnesses and the families who love them. Be part of a talented and innovative team that takes pride in supporting and providing the highest quality pediatric palliative care.
HERE’S WHY IT’S SO GREAT TO WORK WITH US. Aside from being surrounded by a friendly, inclusive, dedicated team, Canuck Place offers employees up to 20 days’ vacation (pro-rated to their full-time equivalency), an employer-paid benefits package, a Health Spending account that provides up to $500 annually to provide additional coverage for health and wellness activities/services, weekly onsite massage therapy, informative lunch n’ learns, as well as various learning opportunities. Canuck Place Children’s Hospice also has a ‘Care For the Caregiver’ committee who provides ongoing, creative activities to connect us with one another as a reminder that it’s ‘this’ moment that really counts.
Reporting to the Chief Development Officer and as a key member of the Development team, the Development Assistant provides administrative support to multiple teams including Major Gifts, Corporate & Community Partnerships, Annual Giving & Donor Services, Government Relations, Research and Stewardship. As well, provides administrative support to the Communications, Marketing & Events team and others as time permits.
The Development Assistant will also provide administrative support to the volunteer led Campaign Cabinet (a subcommittee of the Board of Directors) to further CPCH’s philanthropic, donor and volunteer activities.
EDUCATION AND EXPERIENCE
The incumbent will possess a high school diploma, supplemented with business administration courses and a minimum of 2 years relevant administration experience; or an equivalent combination of education, training and experience.
Experience in a similar non-profit environment and knowledge of fundraising practices is preferred.
Responds to visitors, vendors and incoming telephone inquiries and directs calls to appropriate individuals.
Provides a variety of administrative support to the Development team and other teams, as assigned.
Receives and processes all mail-in gifts including cheques, cash and credit card donations from individual and corporate donors.
Processes large, complex mailings, including merging, printing and assembly of packages using Microsoft Word and Excel.
Prepares expense reports, thank you letters, tax receipts and general correspondence based on templates and prepares letters for signature and mailing.
Manages the Chief Development Officer‘s calendar and schedules various internal and external meetings, as required.
Prepares for internal and external meetings by booking meeting rooms, ordering catering and preparing and distributing agenda’s and relevant documents.
Prepares information kits for donor or volunteer meetings.
Documents activity in the Raiser’s Edge database, ensuring data is entered according to established policies and procedures. Ensures the confidentiality of donor and other fundraising information.
Requests/pulls and sorts constituent lists for events and mailings.
Sends out reminders for various events.
Follows-up with donors on activity, such as returned mail with no valid address or to request email contact information.
General file management and clean up, both on the network drive and Raiser’s Edge.
Merges, prints, finalizes and mails group stewardship packages.
Researches information about prospects and prepares briefing notes and solicitation material.
Monitors office supply levels and orders supplies, as required.
Assumes other related responsibilities, such as donor thank you calls and card preparation, as assigned.
What you bring to the role:
Well rounded administrative skills demonstrated through supporting a diverse team.
Excellent organizational and time management skills including the ability to meet assigned objectives by adapting and modifying the sequence of work, methods and standards to meet changing conditions and support multiple team members.
Sound knowledge of grammar and the ability to compose clear and concise correspondence and reports.
An established reputation for contributing to a positive work environment with professionalism and a ‘can-do’ attitude.
Demonstrated ability to work independently as well as a collaborative team member and establish and maintain positive working relationships, both internally and externally
Ability to exercise a high level of judgment, tact and discretion in both internal and external interactions.
Excellent verbal and written English communication skills. Additional languages are an asset.
Demonstrated analytical and problem solving skills.
High level of accuracy and attention to detail.
Well versed in Microsoft Office Suite including MS Word, Excel, PowerPoint, Outlook.
Experience with Raiser’s Edge or similar fundraising database is an asset.
High integrity; creativity; balance, good judgment and objectivity; high vision and conceptual capabilities; consultative, facilitate and collaborative; sense of humor.
Excellent time management skills.
Demonstrates flexibility that allows you to work with high energy, creative people.
Able to thrive and effectively manage priorities in a changing, ambiguous environment.
Note: Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.
At the discretion of Canuck Place Children’s Hospice, the information in this job description may be reviewed and revised, as required, to meet the needs of the organization.
Canuck Place Children’s Hospice hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to productively engage with diverse communities.
Please submit your cover letter and your resume at https://www.canuckplace.org/about-us/careers/ by December 8, 2019. We recognize the importance of a diversified workforce, and we encourage First Nations, Inuit and Metis candidates, members of visible minorities and persons with disabilities to apply.
We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.