Dispatcher/ Répartiteur

First Student Canada-Transco - Ville de Québec, QC (il y a 30+ jours)

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At Transco, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

This is a 6 month contract position

At Transco, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment

Dispatcher Responsibilities:
Oversee all routes and scheduling of buses
Counsel and coach drivers and monitors
Handle heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serve as primary communication liaison with major contracted customer
May handle charter reservations, billing, and driver payroll
Provide solutions to drop-off and pick-up problems
Handle back-up driver duties and perform miscellaneous clerical duties as needed
Complete assignments of special projects
Assist with supervision of day-to-day operations

Dispatcher Experience and Skills Required:
Class 2 License Required or willing to obtain (Free training provided by Transco during work hours)
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience is an asset
Computer literate
Transcos commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love.

Apply today to join our team!

Transco is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, aboriginal peoples and members of a visible minority