Business Operations Support Representative III

TD Bank - Montréal, QC (il y a 30+ jours)

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Department Overview

The National lending team reviews, analyses and approves credit applications to support various lines of business. We optimize credit opportunities for our customers by determining, structuring, packaging and authorizing credit facilities while adhering to credit risk policies and established guidelines. Our triage analyst assess review client documentation & applications to determine whether the application is fit for underwriting while providing a high level of customer service to business partners.

Job Description

Review mortgage applications to determine if they are fit-for-underwriting. Complete checklist to ensure all required documentation is present prior to underwriting; credit product experience/knowledge is required. Ability to understand credit application compliance requirements and adhere to TDBFG risk appetite. Ability to identify & communicate trends. Responsible for providing leadership in order for the unit to meet and/or exceed service level agreements and as such requires impact and influence capabilities. Ability to work in a fast paced environment & efficiently manage workflow. Monitoring of personal and generic email inboxes and execute tasks as assigned. Communicate with MMS partners on a daily basis for missing documentation/clarification. Must be able to communicate effectively and professionally (verbal and written). Knowledge of products, end-to-end processes and systems an asset. Flexibility to assist with Adhoc requests & administrative tasks as assigned.

Job Requirements

"1+ yrs exp. in a similar role
Verbal and written communication skills (bilingual French/English)
Attention to detail, and critical thinking
Ability to work independently and proactively manage one's time in a high volume and high risk environment
Work within a group setting contributing to a positive working environment
Demonstrated computer proficiency, such as Microsoft Word, Excel, PowerPoint, Outlook, Win Zip and any other related financial software.
Professional telephone skills"


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job Family

Office Services & Support

Job Category - Primary

Operations & Underwriting

Job Category(s)

Operations & Underwriting



Business Line


Time Type

Full Time

Employment Type




**Province/State (Primary)


City (Primary)


Work Location

7250 Mile End

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