Under the direction of the Manager, Sport Development & Customer Service Centre, the successful candidate is responsible for the development, operation and supervision of identified city-wide sports leagues & tournaments, to meet the needs of all age groups, skill levels and diversity of participants.
Duties and Responsibilities
The successful candidate will:
Organize, administer and supervise the city-wide portfolio of sports leagues and tournaments at City and non-City facilities. Sports will include but are not limited to: Adult Soccer, Youth Soccer & Adult Hockey.
Hire, train, schedule and supervise league convenors, officials and timekeepers.
Provide exceptional customer service experiences to all internal and external customers, maintaining established service levels.
Liaise with related Provincial, Regional and local sport organizations ensuring that industry standards and sanctioning expectations are adhered to.
Recommend and maintain an annual operating budget and all required monthly financial and performance reporting.
Identify community needs in relation to sports leagues and provide recommendations to senior management for city-wide league service delivery.
Develop and implement procedures, processes and corporate policies that mitigate risk and protect corporate assets.
Attend meetings and league play at various City and non-City facilities.
Act as Manager on Duty (MOD) within the facility during league operation.
Perform other duties as assigned.
Note: The successful candidate will work a varied and flexible schedule as required for program supervision.
Note: This position will be continuously under review and mobility may be required dependent on work load and outcomes.
Skills and Qualifications
Degree or diploma in Recreation, Sport Management or equivalent with a minimum of five years related experience.
5+ years’ experience with recreation sport league management/delivery, league/tournament format scheduling, customer service, and budget management necessary.
3-5 years’ experience in a recreation supervisory customer service capacity, with demonstrated successful experience building strong relationships with sports organizations.
Demonstrated successful experience managing sports leagues and/or major sport tournaments is a definite asset.
Proficient computer skills in Microsoft Office (Word, Excel, Outlook, etc.), Recreation Booking & Registration Software (CLASS), Sports League Software (EZ Leagues, Pointstreak, etc), SAP CATS, and R/3.
Must be a highly motivated self-starter with excellent written and oral communication and interpersonal skills.
Hourly Rate/Salary: $ 79,251.00 - $ 105,669.00
Hours of Work: 35
Work Location: Paramount Fine Foods Centre - Fieldhouse
Organization Unit: CMS/Leagues & Tournaments
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development
Non-Union/Union: Non Union
Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.
If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.
If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.