Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. Our locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore include: food centres, pharmacies, gas stations, car washes, commercial cardlocks, home healthcare centres, wine, spirits and beer locations, and cannabis. With over 440,000 members, more than 3,600 employees, assets of $627 million and annual sales of $1.3 billion, Calgary Co-op was recognized as one of Alberta's Top 75 Employers of 2019, and is committed to delivering an exceptional customer experience through inspired team members. Investing millions into the Calgary community each year, we are proud to support numerous not-for-profit and charitable organizations. We are also very proud to support many local farmers, ranchers and producers. Calgary Co-op's roots run deep into the heart of our community.
The Retail Security Investigator (RSI) is primarily responsible for preventing financial loss caused by theft and fraud, supporting safety and environment program compliance in their assigned stores. The RSI will utilize several tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud both internally and externally, reviewing CCTV and reports, monitoring the store's physical security, auditing the Electronic Article Surveillance (EAS) and driving a "shrink elimination" culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal court actions. The RSI must report any hazardous or unsafe condition to the Manager on DUTY (MOD) and carry out job responsibilities in a manner that minimizes the risk of injury to themselves at all times, respond to Asset Protection and operational concerns of all Team Members and remain focused on store specific business objectives while supporting key Asset Protection and operational responsibilities. All RSI staff can be called to act as security during crisis situations. The RSI is not to get involved in physical altercations for any reason. The RSI is to rely on outside authorities, such as Police when situations erupt that are beyond the professional ability of the Department.
One (1) year Retail Loss Prevention Investigative experience
Two (2) years' Security experience
Knowledge, skills, abilities and competencies:
Proficient with the use of Windows based systems
Strong understanding of internal theft identification, surveillance, and Apprehension Methodologies
Knowledge and expertise in conducting investigations
Ability to work within assigned action plans to resolve key business issues
Highly developed interpersonal skills for dealing with sensitive or controversial information
A competitive compensation package including an attractive base salary, incentives and excellent benefits. Further details will be discussed in a personal interview.
If you possess the above qualifications, and interested in this career opportunity with Calgary Co-op, please apply in confidence, stating qualifications and salary expectations.
We thank all applicants for their interest; however only those being considered for an interview will be contacted.