- Cloud Computing design and deployment experience with PVC (Private Virtual Cloud) and Public Cloud.
Expert of Active Directory domain, LDAP, DNS and DHCP.
Expert of Exchange 2010 and unified communication.
Expert of SANs and Blade Server hardware platform.
Knowledge of Systems management and monitoring tools; i.e. SCCM and SCOM.
Expert of backup and data de-duplication and archiving technologies and software like Nova Backup, Good Sync and Double Take
Extensive knowledge of LAN/WAN, switches, routers and firewalls. Able to assist the Sr. Network Administrator on the networking matters.
Third-Level Help Desk Ticket Resolution, including supporting the business 7x24x365 and on-call support as needed.
Ensure that contingency and/or continuity technology services are compliant with security policies and regulatory requirements.
Responsible for Systems security, monitoring malicious virus/spam and taking preventive measures.
Must have implementation experience with the Active Directory 2008, DNS and DHCP. Create and manage multiple domains, and Group Policy (GPO) management.
Must have experience to implement domain level security policies according to the best practices.
Provide platform leadership in Exchange 2010 and Unified communication. Must have hands on experience with the installation, configuration and troubleshooting of Exchange 2010.
Expert with the black berry communication, BES server troubleshooting, administration and security policies.
Experience is required with the SANs, Blade servers, server hardware. Must be proficient with the RAID configuration and server hardware maintenance.
Experience with the datacenter environments including control panel software like HOSTING CONTROLLER and Plesk.
Must have implementation experience with the Virtualization technologies; i.e. VMWare vSphere, and/ or Microsoft Hypervisor.
Experience with the Microsoft Office Communication Server (OCS), System Centre Configuration Managers (SCCM) and System Centre Operations Managers (SCOM).
Must have SharePoint 2010 implementation, administration and troubleshooting experience.
Experience with enterprise level backup solutions; i.e. Symantic Backup Exec
Responsible for the daily backup and restore operations, develop periodic data restore exercise and procedures.
Expert in the data de-duplication and email archiving solutions Responsible for the disaster recovery planning and test exercise.
- Solid understanding of enterprise level antivirus technologies; i.e. Office Scan and McAfee
Responsible for Server/Desktop, OS and application patch management using enterprise level technologies such as WSUS and/or SCCM
Interacts with internal clients on all levels to resolve IT issues in a timely and efficient manner
Builds and maintains ongoing vendor relationships
Research and evaluate new technology for the department
Provides mentoring, coaching and support to the IT team
Project Planning and technical documentation as required.
Coordinate change planning and formal change control process to systems in order to eliminate customer impact and to ensure that availability SLA’s are met.
Maintain Enterprise Standards within the facility to the specifications of the corporate standards, and Bill 198. (This includes desktops/laptops, network infrastructure devices, servers and production applications).
Solid experience with full project life cycle activities, including project planning, scoping, implementation, operations and documentation. Provide accurate project status updates and facilitating project closure.
Implementation experience of domain security policies, server hardening and operating systems.
Experience managing multiple, complex projects concurrently
Self-starting independent thinker that possesses initiative, creativity and strong organizational, analytical, problem-solving, decision-making and coaching skills
Solid understanding of ITIL processes and substantial project management skills.
Excellent written, verbal communication and presentation skills
Ability to meet deadlines and hold others accountable for their timelines and tasks
Ability to work effectively within a team environment
Ability to lift heavy IT equipment; i.e. servers, routers and switches etc.
Experience working on multiple concurrent projects, internal and outsourced staff and a variety of technologies
Demonstrated success managing change in a dynamic, collaborative entrepreneurial environment
Track record of building positive long-term relationships with various internal clients, vendors and managing service levels
Proven experience providing exceptional customer service to internal clients
Experience coaching, mentoring junior IT staff and a strong sense of role ownership
Proactive management of all areas of responsibility
Strong ability to prioritize, a sense of urgency
Cisco Certified Security Professional – CCSP (nice to have)
Cisco Certified Network Professional – CCNP (nice to have)
ITIL V3 Foundation and Project Management training and/or certification
QUALIFICATIONS & MINIMUM REQUIREMENTS
5+ years experience as a Sr. Systems Administrator in a large publically traded organization.
Up to date and/or recent Microsoft certification (MCSE)
Microsoft Certified Technology Specialist (MCTS)
Up to date and/or recent Microsoft certification (MCSA or MCITP)
Citrix/VMware Virtualization Certification
SAN Certification and/or training/experience
University Degree or 3 or 4 year College Diploma in a relevant IT discipline
Project Management training and/or experience
Excellent verbal and written communication skills
An in-depth understanding of all areas of IT and how the IT department impacts the organization as a whole.