Under the supervision of the Admissions Coordinator, the Intake manages all activities related to data collection, service requests and admissions to the centre.
DESCRIPTION OF RESPONSIBILITIES AND TASKS
- Ensures that all of the organization’s policies and procedures are followed and prioritizes the quality of care provided, as well as the safety and well-being of residents, in all tasks performed, actions taken and documents prepared.
- Ensures that the quality of care provided is adequate and complies with the organization’s existing policies and procedures.
- Ensures that all tasks and actions performed focus on the safety and well-being of residents.
- Welcomes candidates and evaluates requests, motivations and criteria;
- Fills out the program’s eligibility questionnaire for external candidates or those from the penal environment;
- Updates the database with all relevant information regarding the candidate;
- When a candidate starts the day centre program or prior to a candidate’s admission:
- Photocopies relevant IDs for the candidate’s file at the day centre;
- Checks whether the candidate has read all of the documents needed for admission, such as court documents and conditions, court dates and medical appointments;
- Mails or faxes all disclosure consent forms that enable Portage to receive medical or psychiatric files, or any other relevant file for the case conference;
- As needed, communicates with contacts (e.g.: S.W., lawyer, employer, nurse, etc.) for the resident’s file;
- Presents the candidate’s file to the clinical educators.
- During the candidate’s stay at the day centre, does a follow-up with users regarding steps they must take, discusses their progress and checks whether everything is unfolding as it should;
- Every Wednesday, fills out the Portage Acquired Skills Scale (PASS) for new arrivals;
- From time to time, leads group discussions and replaces at the information desk;
- Makes follow-up phone calls to accepted candidates who did not show up;
- Compiles admissions statistics on a monthly basis and presents them at team meetings;
- Organizes and coordinates motivational counselling sessions (number of sessions will depend on the level of motivation and the complexity of file);
- Prepares and present case presentations;
- Prepares the first plan of care for orientation period;
- Performs any other related duties at the request of his or her supervisor.
- Hold a certificate in substance abuse treatment (a major asset);
- 3 years of relevant experience in a similar position ;
- Demonstrated ability in the art of oral and written communication;
- Training or workshops on mental health issues, medication, methadone, CPR, and suicide prevention would be an asset;
- Good knowledge of French and English (spoken and written);
- Good knowledge of Microsoft Office suite (Outlook, Word, PowerPoint, and Excel);
- Ability to negotiate and persuade;
- Autonomy and good organizational skills;
- Excellent analysis and evaluation abilities;
- Ability to work under pressure;
- All other relevant experience or educational levels will be considered.
Job Types: Full-time, Temporary
- Substance abuse: 1 year (Preferred)