As an Inside Sales Representative you will be responsible for developing new leads, communicating with customers, understanding their needs and ensuring a smooth sales process. You should be able to close sales and meet targets.
To be successful as an inside sale you will build rapport and achieve customer satisfaction. Your efforts will promote the company’s product line and pricing, while being professional and attentive to the customer needs. Teamwork is vital and communication is essential.
Duties and responsibilities
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information via email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers/vendors.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
- Purchasing for inventory, including contact and negotiation with vendors.
- Assist with day-to-day office operations as required
Qualifications
- Previous experience in inside sales or a related sales position preferred.
- 3-5 year min. experience in the industrial and safety industry
- Proficiency in Microsoft Office software.
- Experience with SAGE 100 (or similar software).
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
Working conditions
- Work outside normal business hours may be required
- Comfortable lifting to 50 lbs.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Job Types: Full-time, Permanent
Salary: $75,000.00-$95,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- sales: 3 years (preferred)
