Collections Representative

Venue Financial Centres - Campbell River, BC (il y a 30+ jours)

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We are looking for a Collections Representative for our Campbell River Location. Take on an ever-changing collections role in a rapidly growing company that will take your skills and career to the next level.This position will involve ensuring excellent customer service is provided to all clients, monitoring collection activity on past due accounts, completing collection and verification calls to resolve overdue files and other duties as required.

No experience necessary! Join the team and benefit from working for a company that values its employees and provides a fun and friendly working environment.

Major Responsibilities

  • Greet and attend to clients who enter the office, answer questions regarding services
  • Monitoring and analyzing past due accounts
  • Resolution of delinquent accounts through collection actions
  • Setting and managing collections and sales goals
  • Clearly document all client contact attempts as per company policy
  • File legal documents when necessary

Required Skills

  • Able to thrive in a changing environment and able to adapt to changing job duties
  • Experience with Microsoft Office programs including Outlook, Excel and Word
  • Exceptional accuracy and attention to detail
  • Very strong computer and typing skills
  • Strong communication skills, both written and verbal
  • Excellent time management skills
  • Enjoys working in a team environment but also excels at an individual level
  • Ability to work under pressure and meet tight deadlines
  • Ability to multi-task and prioritize workload effectively

Qualifications Required

Completed Grade 12 or equivalent
A positive attitude

No experience necessary!

How to Apply

Applications should be submitted with a CV and cover letter by responding to this advertisement. Please quote the position you are applying for in the subject line.

Please note that only selected candidates will be contacted for an initial telephone interview.We thank you in advance for your candidacy and for your interest in our team.

Venue Financial Centres

Job Types: Full-time, Part-time