The Product Manager of Data & Reporting is responsible for the management and strategic planning of product information management initiatives. This role will manage and lead the design and implementation of technical developments, campaigns, deployments, analytics and reporting to support digital product development. This role will also play an important role in defining omnichannel digital experiences – from web to app to venue – that support innovation at Cadillac Fairview and Ravel by CF.
This role will work with internal partners to ensure the quality of the data, content, and other information required to launch digital experiences in our channels, provide a single and accurate view of product data. This data includes shopping centre maps, store locations, promotions, product catalogues, and inventory levels across the network. This role will also maintain a professional and proactive relationship with retailer clients at national, regional and local levels, as well as understand shopper behaviours and trends in order to provide strategic recommendations that drive adoption and engagement.
What you will deliver:
Strategy and Management
Work with the Director of Digital Product Development to develop the long-term strategy and vision for product data and reporting
Develop annual business plan and objectives
Develop and implement omnichannel strategies for digital products as part of a product roadmap
Lead technical and development meetings with Information Technology, external vendors and stakeholders to prioritize internal development projects and initiatives
Assess and evaluate new technology platforms, initiatives, vendors aligned with strategy and company goals
Manage and assess appropriate internal and external resources and specialists as required
Lead and manage product performance reporting from creation to implementation and analysis of results
Performance of Duties
Lead inter-functional and portfolio-wide projects, content management strategies, and work with partners to identify new technology solutions for data optimization purposes
Conduct business case analysis and assessment to evaluate new initiatives and solutions
Own and manage program deliverables, project plans, progress reports, project cost estimates
Develop and ensure adherence to corporate guidelines in social media, analytics, privacy and data management relating to product data in the company
Ensure that campaigns and technology deliver positive results, including financial (ROI), customer engagement, and long-term value
Lead technical requirements for new/existing products, feature introductions, improvements, ensuring quality assurance and testing is completed
Develop, analyze and present regular reporting to properties, portfolios and senior management to help evaluate and monitor
Develop best practices and KPIs for digital and venue assets to maintain and communicate our performance to property and portfolio marketing. Design and create enhancements to improve various program functionalities and overall cost efficiencies.
Develop collaborative work relationships and set standards around digital product information management programs for the company. Maintain a collaborative work relationship necessary with all levels of property and portfolio management and senior level management in internal groups.
Assess and anticipate immediate and longer-term needs of properties to manage their expectations
Manage integration of external and internal resources working with IT Application Systems team and external service providers to maintain accuracy and reliability of product information management systems, programs and technical solutions
Manage all contracts with external suppliers and develop and maintain a collaborative relationship with suppliers to manage quality and delivery on specific contracts of service
Oversee the selection, negotiation, monitoring and termination process for suppliers ensuring suppliers deliver at an agreed upon service level and standard
Develop and recommend budget and supplier contracts related to projects
Manage and monitor product information management components of the budget by addressing variances to budget and recommending annual budget allocations
Provide quarterly updates and reviews to coordinate with budget timelines and requirements
Source vendors and recommend budget allocation for product information management solutions
Research and Industry Relevance
Understand new tools and technologies
Maintain industry knowledge and expertise by attending conferences, workshops and training sessions to remain current on product information management trends, technologies, methodologies and industry-specific information
Work with Director of Digital Product Development in development and support of new strategies and concepts for maximizing product information management effectiveness
What your strengths are:
Excellent communication skills, written and verbal
Excellent understanding of Product Life Cycle Management and product roadmaps
Proactive team player
Good problem-solving skills
Able to interact at all organizational levels
Works with minimal supervision
Multi-task project management skills
Ability to work under pressure
What you need to succeed:
University or College degree in Computer Science, Business, or related field
Project Management certification an asset
Proven experience in supporting multi-platform systems and related applications
Proven analytical and problem-solving abilities, highly self-motivated
Fully Computer Literate with experience in:
BI Tools such as Tableau
Web browser and concepts
Project Management skills
Content Management Systems
Minimum of 7 years relevant and progressive work experience with web-related products, technical development and mobile
Minimum 5 years of extensive working experience in product data sets, BI/analytics applications / platforms or related technology
Minimum of 5 years project management experience with large, multi-resource projects
Budget management and business case development experience
Proposal writing and RFP development and management experience
Management of multiple resources, internal and external
Why you should join us:
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!
At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.
Are you someone who believes in our values?
Aim Higher – we strive to exceed expectations
Own Your Expertise – we empower ourselves and each other
Collaborate Effectively – we bring the right people together to get the right results
Engage with Empathy – we objectively consider the needs of others
Embrace Change – we drive, learn from, and adapt to change
At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected. We’re ready to meet you there – are you?
CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email email@example.com.
If you are looking for an exciting opportunity and to build a career in an innovative and industry leading organization, submit your resume by clicking on Apply Now below. We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.