Client Service Coordinator

Westside Pest Control LTD - Vancouver, BC (il y a 30+ jours)

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Westside Pest Control is looking for a Client Service Coordinator - *Remote* to join our team!

Job Responsibilities:

Answering incoming client phone calls, web chats & emails.
Field inquiries to determine pest issues.
Advise clients of proper treatments & schedule service visits.
Schedule optimization for efficiently scheduling technicians routes.
Additional administrative tasks & data entry.

Requirements:

  • 3+ years experience in an office setting with customer service & administrative role.
  • Effective self-directed work style with the ability to work with minimal supervision in a remote position.
  • Ability to multitask, work under pressure, and time management.
  • Geographical knowledge of the lower mainland.
  • Strong customer service skills, professional communication and maintaining a positive attitude with an empathetic approach.
  • High attention to detail.
  • Easily adapt to change in a high volume environment.
  • Personable and ability to effectively work independently in a remote position.
  • Strong Computer Skills (Mac OS, Google Suites).
  • Fluent in English - Excellent verbal and written communication skills.
  • Reliable High Speed Internet.
  • Private Work Setting - must have own home office space with no interruptions during scheduled hours.

About us:

Westside Pest Control provides high quality services with low environmental impact. We strive to sustain a positive work environment where living wages are paid and bonuses are achievable. We are locally owned & operated.

Full Time - Tuesday to Saturday (Training will be Monday to Friday)

Job Perks:
- Great Health Benefits Plan
- RRSP Matching Plan
- 3 Weeks Vacation to start
- Staff Events
- Commissions
- Raises available for good performance after 12 months

Send your cover letter and resume and let us know why you think you'd be a great fit for our team.

Job Types: Full-time, Permanent

Salary: From $22.00 per hour

Benefits:

  • Casual Dress
  • Company Events
  • Dental Care
  • Extended Health Care
  • Paid Time Off
  • RRSP Match
  • Vision Care
  • Work From Home

Experience:

  • Customer Service: 3 years (Required)

Location:

  • Vancouver, BC (Preferred)

Work remotely:

  • Yes