Job Description for: Front Desk Receptionist, Medical Office (Fertility Specialty)
OriginElle Fertility Clinic and Womens Health Centre is seeking a confident, professional and positive individual to join our team as a full time Medical Receptionist. We have been helping individuals from Montreal and the world over achieve their dreams of family for 10 years now. This is your opportunity to be part of this miraculous journey! The successful candidate will be stationed at the front desk of our clinic and will be responsible for all front line interactions so it is essential that they possess excellent and effective communication skills (Mastery of French and English written/spoken as well as Chinese spoken required) as well as excellent computer skills (including office suite) . Experience with an electronic medical record (EMR) system will be a great asset (We use Meditex). The candidate must be able to work effectively and productively both independently and within the team. Multitasking will be required (must possess excellent time management skills), as will a basic knowledge of medical terminology (we'll teach the rest: ). Duties will include (but are not limited to) politely answering the multi-line phone system in French, English, and Chinese ensuring calls are transferred promptly to the appropriate department, managing the physician's schedules and templates, booking appointments, establishing co-operative relationships with clients, coworkers and physicians, accepting and processing payments, scanning/managing referrals and documents (mail/fax) and ensuring all new client registrations are completed and correctly entered into the EMR. The receptionists hours will be managed around the clinics current regular business hours of 7:30am to 5:30pm 4 days/wk (Mon, Tues, Thurs, Fri).
The ideal candidate will also pride themselves on providing exceptionalcustomer service showing an ease in engaging all individuals regardless of age, culture, gender or sexual preference.
Job Type: Full-time
Job Type: Full-time