DIVERSEcity is seeking a Regular, Full-Time Multicultural Victim Services Outreach Worker with our Stopping the Violence (STV) program with our Counselling Services team. This position will provide outreach support, information, advocacy, and referrals for individuals who have been victims or affected by crime. This individual will use a strength-based approach to support clients to meet their needs and achieve their goals. In order to serve the needs of our community, candidates must be able to provide service in English and Arabic.
Provides emotional and practical support to clients who have been victims of domestic violence or historical abuse;
Support capacity-building through focusing on the client’s strengths, assets, and resilience;
Complete client intake that includes assessment of the impacts of crime on the client, pressing needs, and the client’s goals;
Assess client’s need for other services and makes appropriate referrals to other community service agencies, counsellors, legal aid lawyers, physicians and mental health services;
Provides crisis response and intervention as needed;
Liaise with the police and Crown Counsel, obtaining information about client cases;
Provide information on system, services, and crime prevention;
Provides court support services, as well as accompaniment to court, police and medical appointments.
Degree or Diploma in a related human/social service field;
Two years’ recent related experience or an equivalent combination of education, training and experience;
Fluency in Arabic.
Qualified candidates will also posses:
Excellent communication and interpersonal skills;
Experience facilitating groups;
Skills and knowledge on issues related to family conflict and violence;
Skills and knowledge working with immigrant, refugee, and ethno-cultural communities;
Demonstrated ability to work cooperatively and independently;
Occupational First Aid is an asset;
Class 5 BC Driver’s License and access to a vehicle.
This position requires union membership. A Criminal Record Check is a requirement of employment.
To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.
This position is not available for relocation or sponsorship; we can only consider those legally entitled to work in Canada.
To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.
This position is considered an essential service, recruitment is on-going and position will remain open until filled. These are unprecedented times, and DIVERSEcity’s top priority is to ensure the safety of all our employees, clients, volunteers and candidates; recruitment for this position will be conducted virtually.
A comprehensive job description will be provided to all candidates shortlisted for interviews.
DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at firstname.lastname@example.org. Any personal information provided will be maintained in confidence.
DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at www.dcrs.ca/.
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.