Reservations/Front Desk Agent!

White Point Beach Resort - South Shore, NS (il y a 16 mois)

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For over 90 years White Point Beach Resort has welcomed the world to enjoy our perch along the Atlantic Ocean. As Nova Scotia’s legendary year-round oceanfront beach resort, ‘Making Moments, Memories’ has been our greatest responsibility and pleasure. Our White Point Team continues to play an incredibly important and critical role in delivering ‘great days’ to our guests. We’re a Team of some 160 – 200 strong, and we’re growing.

Come join our Team.

Front Desk Agent
Our company is looking for a professional Front Desk agent to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls & managing the switchboard.
Your central goal is to provide our guests with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

Position: Front Desk Agent
Job Details: Full Time, seasonal
Job Start Date: Immediately

The main responsibilities of this job include:
Welcoming guests to White Point Beach Resort for great stays!

Take complete reservations and enter in Computer system
Follow complete and accurate check in procedures.
Maintain accurate accounting of all guest services.
Follow complete and accurate check out procedures.
Communicate with other departments
Operate telephone system
Operate fax and photocopier
Handle guest requests
Process payments – cash, cheques, credit cards, debit card
Complete AM and PM checklists
Complete end of shift reports – cash out and make deposits
Handle group arrivals and departures
Coordinate room status updates with housekeeping.
Knowledge of accommodation types
Resolve guest complaints

A successful candidate would meet the following requirements:
High School diploma required
Basic computer knowledge
Friendly, enthusiastic individual
Provides exceptional guest service skills & pays attention to detail
Experience in the Hospitality Industry would be an asset

Rate of Pay:
Commensurate with experience, $11.50 – $13.00 per hour plus gratuities earned

Apply Now:
Qualified interested applicants are invited to submit resumes via email to [email protected]

From use of our recreation facilities to discounts in the Dining Room, there are many more perks to working at White Point, that simply being at the beach everyday. Check out our White Point Employee Program .

Our Location

White Point Beach Resort is located within the resort community of White Point, just 10 mins outside Liverpool, centrally located on Nova Scotia’s South Shore. The service centre for our area is Liverpool offering a variety of services and shops including banks, postal service, pharmacies, grocery stores, boutique shops and restaurants. As a recreational and cultural hub, Liverpool’s Queens Place Emera Centre, Astor Theatre and many museums and parks combined with Kejimkujik National Park & Kejimkujik Seaside, TH Raddall Provincial Park, Summerville Provincial Beach and Beach Meadows Beach ensure there is always a place around the corner to be enjoyed. Year-round festivals and events see the community come together to celebrate the area and welcome visitors. Music, craft beer, local vineyards and surfing add even more to the dynamics of the area. Liverpool also boasts Queens General Hospital, state of the art Schools for youth and a robust entrepreneurial spirit. For more information on Liverpool, Queens County visit Region of Queens.