RV Service Manager

Sylvan Lake RV - Sylvan Lake, AB (il y a 30+ jours)

Postuler dès maintenant

Sylvan Lake RV specializes in the sales and service of RV's. We currently have an opening in our Service Centre for an experienced RV Service Manager. The successful candidate must be well organized, have exceptional customer service and communication skills, as well as being motivated and a self-starter. We offer year round employment, competitive wages based on experience, and a comprehensive health benefit plan.

Duties will include, but are not limited to:

  • Scheduling customer appointments for service work
  • Communicating with customers to obtain all necessary information regarding the repair work required
  • Dispatching work orders to technicians
  • Constantly monitor work orders in progress, to ensure efficiencies are met with techs times
  • Processing insurance and warranty claims
  • Ensure customer satisfaction through efficient and timely processing of work orders and contacting customer with update of progress requiring further approval
  • Answer customer questions and complaints with knowledgeable responses
  • Customer payments and close out of completed work orders

Skills required:

  • At least 3 years experience as an RV Service Manager
  • Excellent computer skills with attention to detail
  • Excellent written and oral communication skills
  • Team player, working well with others
  • Problem solving skills and critical thinking

If you want to be part of a fun team, please send resume.

Job Type: Full-time

Experience:

  • RV Service Manager: 3 years (Required)