This is an exciting opportunity at the Strathcona Community Hospital. This facility offers a 24/7 Emergency Department, and a variety of Ambulatory, Laboratory and Diagnostic Imaging services. The Unit Clerk - Outpatient Clinics, under the general supervision of the Manager, serves as the point of first contact in matters concerning the efficient administration of the Ambulatory Care Clinics and IV Therapy Clinic. Working within a multidisciplinary team, the successful incumbent will be responsible for the management of incoming and outgoing telephone calls, greeting and directing patients/visitors, and managing patient records/charts. The incumbent is responsible for relaying information related to admissions/transfers/discharges of patients, diagnostic testing, booking appointments and patient consults. The Unit Clerk is responsible for transcribing and processing clinician orders, including medication/laboratory/diagnostic imaging, and treatment orders. The Unit Clerk is also responsible for ensuring an adequate level of supplies are available on the unit for use by the inter-professional team, and performing a range of administrative activities in support of the Clinic.
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk
Union: AUPE GSS
Department: Ambulatory Med/Surg Spec Clin
Primary Location: Strathcona Community Hospital
Multi-Site: Not Applicable
Posting End Date: 28-JAN-2020
Employee Class: Casual/Relief
Date Available: 17-FEB-2020
Hours per Shift: Varies
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Weekends
Days Off: Other
Minimum Salary: $24.99
Maximum Salary: $30.38
Vehicle Requirement: N/A
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:
Completion of medical terminology or equivalent training program. Minimum of 1 year recent experience in a Unit Clerk position. Strong critical thinking skills, along with demonstrated time-management and organization skills in a fast-paced environment. Demonstrated ability to prioritize work, and effectively work with frequent interruptions, noise, and nearby distractions. Outstanding communication (verbal and written) and interpersonal skills. Well developed, and demonstrated interpersonal skills.
Preference will be given to those with experience in Ambulatory Care and/or IV Therapy Clinics. Basic typing skills, and 1 year experience working with computer applications such as Microsoft Office (Word, Excel, Outlook, etc.) and Netcare. Trained and experienced utilizing Connect Care (scheduling and EMR).