Residential Counsellor

Blue Door - Newmarket, ON (il y a 9 mois)

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POSITION: Residential Counsellor

LOCATION: Newmarket/East Gwillimbury


Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency shelter services since 1982. Blue Door’s mission is to provide safe and supportive shelter and services for people who are homeless or at risk of being homeless. We serve all of York Region through our three homeless shelters:

  • Leeder Place Family Program
  • Porter Place Men’s Program
  • York Region Youth Program

Job Summary:

We are looking for night shift Residential Counselors who will report to the Program Manager. You will assist in the operation of the programs in accordance with agency policies and procedures; maintain appropriate record keeping, complete intake/discharge forms, maintain security for residents/staff/facilities, goal setting and referrals to other resources, informal individual and group counselling, promote co-operative living, participate in housekeeping duties including food preparation and cleaning.


  • Minimum SSW or 2-year college diploma in a human services program.
  • Experience working with the homeless or similar population.
  • Excellent interpersonal, verbal and written communication skills.
  • Fluency in a second language or lived experience.
  • Experience in telephone and in-person counselling.
  • Demonstrated ability to work independently and as an effective team member.
  • Understanding and delivery of anti-oppressive practices.
  • Ability to deal effectively with conflict and crisis.
  • Operate with a flexible work schedule.
  • CPI, CPR and First Aid Certification
  • Vulnerable Sector Screening (Police Check).
  • Reliable vehicle, valid driving license and insurance.


  • Provides appropriate professional understanding and intervention in response to emotional, behavioural, physical needs of clients.
  • Maintains and supervises established routines and procedures.
  • Assists residents to establish and achieve individualized goals
  • Utilizes effective conflict resolution skills.
  • Maintains confidentiality of residents.
  • Participates in design and implementation of program activities.
  • Participates in research/evaluation/quality assurance activities that would enhance the efficiency and/or effectiveness of service delivery.
  • Fosters positive relationships with community programs and individuals as necessary.
  • Provides referrals and follow-up as necessary.
  • Provides support to all agency program areas as requested.
  • Participates in shift change and staff meetings as required, shares information in a respectful, non-judgemental manner.
  • Exercises good judgement and discretion in dealing with confidential information.
  • Completes all necessary documentation, including written records/reports and provides statistics as requested.
  • Performs other organizational duties as assigned.
  • Learn and understand health and safety standards, regulations, policies and procedures and comply with them.

In keeping with our ongoing efforts to promote equity and reflect the diversity of York Region, we encourage applications from Aboriginal peoples, persons with disabilities, LGBT, members of visible minorities and women.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Door Shelters AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

All applications will be reviewed as received, and interviews will begin for qualified candidates as soon as possible. The position may be filled before this job posting ends. Only candidates selected for an interview will be contacted.

Job Type: Full-time

Salary: $19.32 /hour

Job Type: Full-time

Salary: $19.32 /hour


  • G2 (Preferred)