Field Service Representative I

STERIS - Edmonton, AB (il y a 30+ jours)

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STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894. The STERIS Vision is inspired by our Customers' efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a Great Company. To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.

Are you an independent go-getter that is mechanically inclined and that makes customer satisfaction and safety their top two priorities? Are you looking for career advancement opportunities? Come join our team, based in the Edmonton area, as a Field Service Technician.

What You Will Do
STERIS’ Field Service Technicians act as the face of STERIS by achieving One of a Kind Service for our Customers. The Field Service Technician (FST) is a field-based, Customer-facing role that primarily travels to Customer sites (medical facilities) to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other STERIS products as needed. FST’s are also responsible for building positive relationships with Customers and peers, as well as completing necessary administrative tasks.
Relatable skills for this role include: working on large military or farm equipment, doing complex vehicle repair, building maintenance, plumbing, HVAC, or other field service repair work.

What You Will Need To Be Successful
  • High School Diploma or GED with 2+ years’ relevant experience required. Associate's or Bachelor's degree in electronics, mechanical or similar discipline, plus 1+ years of related experience strongly preferred.
  • Valid driver’s license.
  • Ability to work flexible hours, sometimes outside “normal business hours” and travel as required.
  • Excellent verbal and written communication skills.
  • Strong technical, organizational, problem-solving, and troubleshooting skills.
  • Experience navigating a computer and exposure to Microsoft Office programs.
  • Ability to work independently without supervision.
  • Flexibility to handle multiple and changing priorities.
  • Working in a hospital environment which may include visibility to emergency trauma.
  • Physical Working RequirementsThis position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping.
  • Perform work from floor level to above shoulder height. This may include using ladders and/or scaffolds.
  • Routinely lift/lower/carry 1 to 35 pounds and occasionally lift/lower 36 to 49 pounds.
  • Walking and standing for extended periods of time.
  • Working in confined spaces and variable temperatures.
Offering You In Return
The opportunity to join a company that will invest in you for the long-term. STERIS wouldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We provide competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching RRSP, annual merit, and incentive plans. FST’s receive a company vehicle, laptop, cell phone, company credit card, uniforms, tools, and training/coaching. Join us and help write our next chapter.

  • High School Diploma or GED with 2+ years’ relevant experience required. Associate's or Bachelor's degree in electronics, mechanical or similar discipline, plus 1+ years of related experience strongly preferred.
  • Valid driver’s license.
  • Ability to work flexible hours, sometimes outside “normal business hours” and travel as required.
  • Excellent verbal and written communication skills.
  • Strong technical, organizational, problem-solving, and troubleshooting skills.
  • Experience navigating a computer and exposure to Microsoft Office programs.
  • Ability to work independently without supervision.
  • Flexibility to handle multiple and changing priorities.
  • Working in a hospital environment which may include visibility to emergency trauma.
  • Physical Working RequirementsThis position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping.
  • Perform work from floor level to above shoulder height. This may include using ladders and/or scaffolds.
  • Routinely lift/lower/carry 1 to 35 pounds and occasionally lift/lower 36 to 49 pounds.
  • Walking and standing for extended periods of time.
  • Working in confined spaces and variable temperatures.