March 04, 2020
Temporary (Fixed Term)-Part time
This is a unionized position
Bargaining Unit/Local: USW 2020 North Bay Operations
Primary Location: North Bay, ON.
Rate Classification / Pay Range: A4 - A1, $30.65 - $36.25
Number of Available Positions: One (1) Temporary Part-Time Position
We are looking for a Temporary Part-Time Daytime Dispatcher to support our Planners and Dispatchers in the Workload Planning office. This role provides you with a close-up look at Enbridge’s operations. Our Dispatchers are primarily responsible for answering inbound calls, responding to customer inquiries and assisting with the preparation of work packages.
Our ideal candidate has a focus on attention to detail and strong communication skills.
Here’s what you will do (Responsibilities):
Responsible for ensuring that work assignments optimize the productive time of company resources. This includes, but is not limited to, calling customers for commitments and recommitments.
Monitor data communications and responds to requests for information from field personnel such as Utility Services Reps. (USRs) and Field Supervisors of Utility Services.
Responds to local emergency situations based on the type of emergency, available resources and required skillsets. This includes, but is not limited to, calling for emergency locates, arranging overtime, notification to customers, etc. Local emergencies are handled according to documented procedures (i.e. emergency matrix).
Provide information to management personnel with respect to emergency situations, workload statuses, etc.
Work with the Planner, Utility Services Planner and Utility Planning Clerk to ensure work is completed by the deadline.
Perform other departmental duties as required.
Here’s who you are (Qualifications):
Minimum secondary school education with some post-secondary education preferred (Emergency Telecommunications certificate or accredited training)
Must be able to type 40 words per minute net
Experience in dispatching and/or field operations preferred
Knowledge and experience with computer applications supporting workload planning preferred
Must have demonstrated working knowledge of MS Word and Excel as well as CIS, GIS preferred
Strong written and verbal communication skills are required
NOTE: As this position is within the Local Bargaining Unit identified above, please note that members will be given first consideration. We accept applications submitted via our online recruiting system only.
Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting firstname.lastname@example.org .
Information For Applicants:
Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit www.enbridge.com