Sales Coordinator – Live Events

Westbury National Show Systems Ltd. - Scarborough, ON (il y a 4 mois)

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Westbury National’s Live Events Sales Team is a diverse group of industry professionals, dedicated to building upon our enduring history of supporting the Live Events in Toronto and abroad. The Sales Coordinator is an essential support role, assisting the team with proposals, internal/external communication, sales administration, and reporting. The successful candidate for this role will have excellent organizational skills, administrative capabilities, and strong collaborative nature. They will also have strong communication, interpersonal, and customer service skills.

Measurable Roles and Responsibilities that Support Functions Performed


  • Compile and distribute all weekly and/or monthly sales department reports as required by the Director of Sales (from Filemaker, Hiretrack, Zoho, etc.…
  • Monthly maintenance and clean up of contact database in Zoho CRM
  • Monthly maintenance and clean up of contact database in HireTrack NX
  • Receive and file signed contracts
  • Assist with any sales related administration support as may be required from time to time
  • Contribute to documenting sales and production processes including ongoing update and maintenance of documents
  • Organize and participate in all sales team meetings

Sales Process

  • Act as the first point of contact for unassigned, inbound sales inquiries
  • Ask Gate 1 qualifying questions and distribute inbound leads to the sales team as appropriate
  • Uphold the Westbury brand by accurately representing Westbury’s corporate values in all business interactions
  • Understand and follow the Westbury Gate Selling process in all sales activities
  • Embrace and utilize the Sandler selling methodology
  • Track all sales activities in Zoho CRM
  • Assist Business Development and Account Managers with proposal writing by:

o Analyzing RFP documents and identifying required sections in our responses

o Preparing and compiling stock elements

o Working with Production, Marketing, Creative and Sales to ensure the Westbury brand is properly represented in the response submissions

o Organizing and compiling a final document

o Printing, binding and preparing response for submission by Account Manager/Business Development as required

Sales and Marketing Collaboration

  • Work with Marketing to create an effective Digital Asset Management system (DAM)
  • Maintain and organize all sales-related content in DAM
  • Assist with the administration of any special marketing campaign as required

Professional Development

  • Participate in ongoing sales training and skills reinforcement
  • Regularly engage with other personal, professional and sales skill development opportunities (e.g. reading sales/business books, podcasts, online courses, etc.)


  • 3-5 years’ experience in a sales support role
  • Post-secondary education in Business or related field
  • Excellent computer skills, including Microsoft Office Suite (Outlook, Excel, PowerPoint) and CRM systems
  • Customer focused and driven to resolving customer requests and inquiries
  • Proven high level of self-motivation, initiative and reliability
  • Ability to balance multiple priorities while maintaining a high degree of accuracy and attention to detail
  • Strong communication skills, both verbal and written
  • Positive and enthusiastic team player
  • Excellent organizational skills, proactive, and able to work well under pressure


  • Extended health care
  • Vision care
  • Dental care
  • On-site parking
  • Vacation & paid time off
  • Employee assistance programs
  • Education reimbursement
  • Casual dress

Reference ID: TDFeb20

Job Types: Full-time, Permanent


  • Sales Support: 3 years (Required)


  • Bachelor's Degree (Preferred)