// Office of the Registrar
Position Purpose and Summary:
The Coordinator, Academic Records & Graduation is a primary representative of the Registrar’s Office functions to the internal customers of the University. The primary focus of the position is the verification of student records, including degree requirements.
Key Areas of Accountability:
The following work must be completed error free in all critical areas and completed in a timely manner.
- Audit student records for degree completion
- Maintenance of degree requirements in the Student Information System
- Positive customer communications (Deans and Students), service and relationships
o Prepare graduation audits Match courses, electives, labs, and language requirements with degree specifications; verify whether degree requirements have been.
o Report deficiencies
o Respond to student queries and concerns within the scope of the Academic Calendar and/or program checklists, provide basic explanations/clarification
o Refer exceptions and disputes to the appropriate student advisor/decision maker
o Data input, prepare spreadsheets
o Prepare and distribute degree parchments
o Ensure programmatic changes are accurately reflected across all degree requirements in the Student Information System
o Review database logic to ensure maximum accuracy for student degree audits
- Prepare and distribute official transcripts
o Transcript verification for employers, other universities or other bodies
o Coordinate all student-related graduation ceremony arrangements (e.g. gowns, degree parchments, student communications re graduation ceremonies)
Skills and Abilities
- Strong oral and written communication skills.
- Very strong computer/software skills, including the Microsoft suite of software: spreadsheet, word processor, database (Outlook, Excel, Word, Access and others) and ability to learn new software applications. Database experience is required.
- Personal qualities: Planning and organization, Time management, Attention to detail, Accuracy / precision, Flexible, Customer service, Adaptable to change, Willing and able to learn, Problem-solving, Judgment, Political sensitivity, Team oriented, Cooperative.
Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.
Warm-hearted, dedicated, committed, and mature evangelical Christian with a keen desire to serve in family, church, work, and community. A firm commitment to TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation. A pleasant personality with a positive and friendly attitude in the midst of a very busy and challenging atmosphere.
Servant-Leader Way of Life:
Acts in a manner that exemplifies Jesus Christ in all on- and off-campus contacts thereby living out the servant leadership mission of the University and contributing effectively towards achieving the institutional and Kingdom goals of the Organization.
Key Internal Interactions:
Standards & Requirements:
Bachelor’s Degree Required. TWU Preferred
2-3 years of directly related experience required.
Duties and responsibilities that do not constitute a major change may be added, deleted, or changed at any time at the discretion of the supervisor either orally or in writing.
Agreed to by:
Assocaite Registrar and E.D. Human Resources
Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.
We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact Human Resources at firstname.lastname@example.org.
Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.