Advisor - Pro Service Counter

Réno-Dépôt - Montréal, QC (il y a 5 mois)

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Meet Lowe’s Canada, a team of more than 28,000 employees across the country who all share the same purpose: to help Canadians love where they live. Our associates demonstrate this commitment every day by constantly seeking to satisfy their customers and by putting their heart into making a difference in the communities we serve.

Our home improvement family operates or services more than 630 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, Dick’s Lumber, Contractor First, and Ace banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

So, join a Canadian leader headquartered in Boucherville, Quebec, be part of something bigger as we expand our horizon and discover a world of opportunities!

Responsibilities

Greet commercial customers warmly and promote loyalty by building strong relationships with them
Assess customer needs and provide well informed and specialized advice about products
Follow up on orders
Draft quotes on a computer and check merchandise availability, deadlines, prices, contracts, etc.
Maintain various customer files
Help organize promotion days for contractors
Remain informed of new products and their technical applications
Ensure compliance with procedures and standards in place
Process transactions at checkout and answer the phones
Comply with the Company’s policies and procedures regarding loss prevention and health and safety
Job Requirements
The qualifications we are looking for

You strive to provide high-quality customer service? You’re a team player with leadership qualities? Then you have what it takes to be part of our team!

Note: This form indicates the general nature and level of work performed by employees with this job title. It is not designed to contain nor should it be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of all employees with this title.