Sales Representative Web Consultant- Hostopia

DELUXE CORPORATION - Mississauga, ON (il y a 6 mois)

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Location: Mississauga, Ontario
Req ID: 14557BR

Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.

This position requires a full time call center sales rep who will be responsible for both performing outbound and inbound sales calls to existing and new small business customers. Sales involves consulting with customers on the importance of getting their business online, building a brand and marketing themselves. The position requires the selling of additional services to drive revenue.

Accountabilities:
  • Outbound Telemarketing sales – On behalf of customers, rep will be asked to perform telemarketing calls to sell Web services. This may include calling into an existing base of customers to upsell or may require calling into a net new customer base.
  • Manage a lead list, and track sales activity
  • Meet specified sales and call KPI as defined by program
  • Inbound Call Centre sales - On behalf of customers, rep will be asked to take inbound calls to sell Web services.
  • Manage a lead list, and track sales activity
  • Meet specified sales and call KPI as defined by program
  • Demonstrates continuous progress towards meeting department goals of sales, service and quality. Taking responsibility for a joint team reaching goals and accomplishing outstanding team targets.
  • Effectively uses feedback from call monitoring and coaching. Participate in sales and service training programs which are designed specifically to help ensure agent successes.
  • Maintains accurate CRM database to ensure that all Customers are dealt with in a timely manner to secure the sale.
  • Position may include other duties as determined by the company.
Required:
  • High School (or equivalent)
  • 3 or more years of sales experience
  • Clear verbal communication in English
  • Have experience selling with the ability to convince/persuade opinions
  • Ability to over come objections and close a sale
  • Computer skills- proficient in : internet, browsers, excel, email
  • Ability to multitask- talk and type or toggle between screens at the same time
  • Strong interpersonal and customer service skills
  • Ability to accurately interpret information as well as demonstrate problem solving and analytical thinking skills
  • Good judgment and decision making
  • Ability to work efficiently both independently and as part of a team
  • Ability to work under pressure and cope with stress effectively
  • Personable, consider yourself a conversationalist
  • Self-motivated, driven
  • Get energized by sales achievements/results
  • Fluency in French would be an asset
AODA:Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.

Department: Sales
Time Type: Full time