Responsible for managing the front desk, assisting with customers for general inquires, and administrative duties in the office, providing prompt and accurate service.
As the first point of contact, great and provide an exceptional level of customer service to our clients and visitors;
Greet customers for general inquiries like pricing, products, scheduling etc;
Perform administrative support tasks;
Taking orders from phone calls, emails, and walk in customers, creating accurate invoices;
Maintain office equipment (i.e. supply paper to printers, photocopiers, provision of phones, mail machine, coffee machine, etc.) and act as contact to equipment suppliers for service and maintenance.
Ensure reception, lounge and meeting rooms are kept clean and organized always.
Assist in organizing special events i.e. internal office events, conferences, trade shows;
Works together with the internal departments
Assist other duties in other departments within the company if needed.
You have an enthusiastic, energetic and professional style;
You are skilled communicator with strong interpersonal skills;
You deliver an excellent level of support and service to those who you deal with both internally and externally;
You have an excellent organizational and attention to details skills;
Ability to problem solve, to deal with changes, and take ownership of each customer or employee query;
Interest to work with products related to the cannabis industry;
Qualifications and Experience:
1-2 years of Receptionist or Customer Service experience required;
1-2 years of Administrative Assistant experience required;
Experience with Microsoft Office;
A post-secondary education in business administration, marketing or science program would be an asset;
Full time job - Hours of work: Monday – Friday: 9am – 5:30pm;
Salary Range: $31,200 - $32,280 (depending on the experience/skills level)
Health and Dental Plan - after 3 months of probation;
Employee Assistance Program - after 3 months of probation;
Opportunity for career advancement;
Challenging and engaging work.
Please include a note or cover letter about yourself and why you would like to join the Cannabis industry.
Please note: As part of the recruitment process, we will ask for references and their contact information, and they will be contacted. We also may request a background and criminal check.
Only candidates located in Vancouver and Lower Mainland area will be considered for the position