Customer Service Representative – Inbound

Seedbox Technologies - Montréal, QC (il y a 30+ jours)

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Top 5 reasons why you want this job:
Competitive pay structure: $15.50/hour+ commissions. Currently top performers earn commission up to 500$ + biweekly!
We cultivate trust and respect within an open-minded, diverse and welcoming team.
You will be a key part of contributing to the company revenue goals and reward system.
With our coaching and on-going development culture, we set you up for success.
You will have the opportunity to learn about our business and grow within Seedbox.

What type of challenges awaits you at Seedbox?

You build relationships with clients via live chat, email, and phone (upselling, product recommendations, billing inquiries, basic technical assistance, and more);
You offer customized solutions to keep our customers happy to stay and increase retention;
You use your expertise and genuine interaction to capitalize on sales opportunities;
You work as a team to achieve goals and ensure high levels of service and quality.

Do you see yourself in the character described below? If so we want you at Seedbox…

You possess excellent English spoken and written skills (French and other languages is an asset);
You have a great track record within a customer service environment and find sales fun and motivating;
You are able to manage multiple responsibilities simultaneously (chat / phone/ email);
You are familiar with online streaming services and web browsers;
You can type fast enough to keep up multiple conversations;
You are available 32 hours a week for the afternoon and evening shift which includes the weekend;
You are known for your impeccable punctuality and positive attitude.

Wow, honestly you really do sound amazing.

Not convinced yet? Take a look at these awesome perks!

  • Full group benefits (dental, health and vision)
  • Extra 5 paid personal days
  • Shared cost on your annual metro/train pass
  • Econofitness gym memberships
  • Work from home opportunities
  • Free coffee/tea/hot chocolate (I love our Starbucks machine!) including lattes
  • Way cool office space
  • Casual dress code
  • Parking spots
  • Regular fun planned events - yes a lot involve food
  • Seedboxer Performance Bonus Program
And more !

We can’t wait to welcome you, so apply today!