ON-CALL Clerk/Receptionist 

Kahnawake Education Centre - Ville de Québec, QC (il y a 30+ jours)

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Kahnawà:ke Education Centre Job Description
Clerk/Receptionist

Department of Education

General Information

Position Title: Clerk/Receptionist

Reports To: School Principal

Secondary Reports To: Associate Director of Education

Date: April 2018

About Kahnawà:ke Education Center

The mission of the Kahnawà:ke Education Center is to provide the children who live in Kahnawà:ke with a
solid and well-rounded education laying the foundation for their future careers. The mission of KEC is
carried out by the Kahnawà:ke Combined Schools Committee (KCSC) as well as the administrative arm of
KEC. The KEC is responsible for the operation and support of three schools in the Kahnawà:ke community
and post-secondary administration.

Position Summary

The main purpose of the Clerk/Receptionist role is to facilitate the daily office functions of the Kahnawà:ke

Education Center and assist the school staff, parents, children, and visitors while ensuring that reception

and clerical support services are provided in compliance with the school’s philosophy, goals and objectives.

Key Responsibilities

Responsibility 1: Receptionist Duties (60%)

  • To act as the first point of contact for the school: welcoming all staff, students, parents, visitors and
responding to telephone and email enquiries and ensuring that appropriate actions are taken in a timely
manner.

  • To ensure the safety and security of the school at all times, monitoring the main entrance and unlocking
the door, electronically for staff, students, deliveries and visitors.

  • To receive, record and direct students arriving late and students referred to the office.
  • To receive and direct students to the Associate Principal for behavioral issues and social support as
required.

  • To maintain and update school information, records and databases.
  • To assist and complete accident/incident report for students referred to the front desk for medical
reasons and contact parents/emergency contact, and ambulance if required when an injury has
occurred to a student or staff member.

  • To assist on the CRT team for emergency planning and preparedness.
  • To receive, sort and distribute all packages, deliveries and mail.
  • To assist with the ordering of stationery, materials and resources and ensuring that stock levels are
maintained.

Responsibility 2: General Clerk Duties (40%)

  • To schedule appointments, meetings, case conferences and consultations for the Associate Principal.
  • To prepare agenda and arrange meeting facilities, amenities, and snacks for staff and student service
meetings, as well as record, type and distribute meeting minutes.

  • To maintain Attendance Policy and Discipline Binder of staff and students and notify Associate Principal
of inconsistencies.

  • To prepare mailing labels and correspondence for the Principal and Associate Principal.
  • To draft statistical, narrative and other reports.
  • To transfer student files to receiving schools.
  • To replace Administrative Assistant when necessary.
Skill & Competency Requirements

Kahnawà:ke Education Centre Job Description
Clerk/Receptionist

Department of Education

Core Competencies:
The necessary core competencies for this position include:
  • Strong interpersonal skills
  • Strong organizational skills and the ability to multi-task
  • Excellent time management skills
  • Teamwork
  • Professionalism and high ethics standards
Technical Competencies:
Required technical competencies for this position include:
  • Excellent oral and written communication skills
  • Excellent customer services skills, with the ability to use discretion, patience, tact and respect for
confidentiality

  • Good knowledge of all Microsoft Office programs systems
  • Operational knowledge of general office equipment and practices
l & Com

Education, Knowledge & Experience

  • D.E.C. in Office Systems Management OR equivalent discipline with a minimum 3 years related
experience OR Vocational Diploma in Office Systems Management with a minimum 2 years experience
OR 5 years related administrative experience.

  • Knowledge and comprehension of the Kahnawà:ke Education System programs and services,
administrative and operational policies and procedures.

  • Knowledge of the Kanien’kehá:ka culture, and socio-economic issues.
  • Complete proficiency in English language.
  • Proficiency in Kanien’kéha language and French language is an asset.