Medical Receptionist

Wynford Plastic Surgery - Toronto, ON (il y a 30+ jours)

Postuler dès maintenant

This position is an integral part of the overall operation of a Plastic and Reconstructive Surgery office. The office is located at 20 Wynford Drive at Don Mills and Eglinton in Toronto.

This will start as a Part-Time position with an opportunity of Full-Time Employment

The Medical Receptionist is responsible for all formal interactions with patients and the overall success of the relationship between the office and the patient. This is a frontline position requiring a good working knowledge of customer service. One must be willing and able to adapt to the changing need of a multi-service office. Responsibilities include managing faxes and referrals, fielding patient calls, administration support, and OHIP Billing.

Specific duties and are not limited to:

  • Handle administrative duties with efficiency and accuracy
  • Answer the phone and schedule appointments
  • Triage referrals and book physician's clinics appropriately
  • Book follow-up appointments with patients
  • Update, file and maintain patients' medical records
  • Register new patients and update existing patient demographics
  • Facilitate patient flow by notifying staff of patient's arrival or delay
  • Respond to patients, prospective patients, and visitor inquiries in a courteous and professional manner
  • Keep medical office supplies adequately stocked
  • Maintain cleanliness of reception area, waiting room and exam rooms
  • Participate in staff and educational meetings

Experience and Education Required:

  • College Diploma
  • 2 years experience as a medical secretary/receptionist
  • Knowledge of EMR
  • Prior experience in a medical office
  • Experience with medical terminology would be considered an asset
  • Proficiency with the Microsoft Suite (Word, Excel, Outlook)
  • Strong typing skills

Competencies:

  • Excellent organizational and time management skills
  • Excellent communication skills
  • Willingness to learn basic knowledge of surgical and non-surgical procedures
  • Attention to detail with accurate data entry skills
  • Willingness to learn new tasks and accept changes in the office environment
  • Strong team player
  • Ability to handle incoming calls and patients at one time
  • Professional personal presentation
  • Superior telephone etiquette

Job Types: Full-time, Part-time

Salary: $15.00 to $18.00 /hour

Experience:

  • Medical Receptionist/Secretary: 2 years (Required)