Host/Cashier

Great Canadian Casinos - Milton, ON (il y a 10 mois)

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Cashier/ Host

Posting #: 032-2019

Department: Food & Beverage

Status: Part-Time available

This position is responsible for greeting and seating guests with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all employees and where being engaged at work is part of the job! You must adhere to the Alcohol and Gaming Commission of Ontario, and other applicable municipal, provincial, and federal laws and regulations.

Duties and Responsibilities Include:
Exceeds guest expectations by providing outstanding customer service
Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
Greet guests by name wherever possible
Seat guests in area of choice and distributes menus; advises guests of daily or weekly specials
Explains how various menu items or beverages are prepared (if applicable)
Assists with cleaning tables or counters; removes dishes and re-stocks when required
Performs opening or closing duties as required
Maintains accurate records, wait lists and reservations (if applicable)
Ensures table availability through communication with bussing and serving staff; maximizes seating arrangements
Performs cashier duties if applicable; counts cash float at end of shift if applicable
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership and employees
Ensures compliance with licensing laws, health and safety and other statutory regulations
Perform other duties as required by the Supervisors and Food & Beverage Manager.

Successful candidates will demonstrate the following qualifications:

People-focused and committed to service excellence
Proactive and solution-oriented with a drive to succeed
High School Diploma; Post-Secondary hospitality or hotel education an asset
Smart Serve certification
Minimum 1-year food and beverage experience
The ability to pass a criminal background check and credit check