Corporate Services requires a Project Manager for a one year contract. The Project Manager will manage various projects in the Corporate Services department, including the Performance Management and Tracking project in the Human Resources and Organizational Development division, and the Customer Relationship Management (CRM) System project in the Customer Services division. The Project Manager brings about business transformation and will manage projects that have significant impact on the day to day business processes of all municipal staff and enhance citizen request processes/options. This position participates on the Manager/Supervisor Team.
Position reports to:
Director, Customer Service
Manager, HR Strategy and Workplace Culture
Reporting to this position:
Project staff may be directly or indirectly reporting to this position.
Research emerging trends, technologies and applications for project delivery
Provide full business analysis services (detailed requirements gathering) as needed and required within the scope of the project
Develop and administer legal agreements and service level agreements
Develop and execute the tactical management strategies and detailed plans
Monitor the progress on projects to ensure that a high level of customer service is maintained
Provide project management for infrastructure renewal and expansion, if applicable, including the scheduling of Consultants and Project Coordinators in the planning, implementation, paying, and commissioning of works
Vendor management, as it relates to the partnering with consultants to execute projects
Research into, and championing new technologies and industry standard processes
Direct technical consultants and adherence to corporate technology standards when project involves custom application development and delivery
Create technical specification, functional specification and design specification documents as needed and required within the scope of the project
Oversee operating budgets that will vary from project to project
Facilitate and prepare estimates and forecasts for projects to be included in the operation maintenance and capital budgets
Monitor project budget performance, including implementation costs, revenue, hardware, software, and outsourcing costs
Interact with various department and municipal staff to effectively initiate and successfully execute projects
Maintain communication and good relationships with community and government agencies
Create and manage delivery of risk and quality IT strategies
Represent management on various committees, and provide liaison with inter-departmental staff to review proposed projects
Provide expertise and vision in technical and business matters
Develop and foster successful business relationships and partnerships between the public, private and business sectors within our community
Manage the triple constraints for projects (cost, time, and quality) though: supervision of internal Subject Matter Experts and consultants; advising higher level management (Director ITS, SMT, EMT)
Build consultant relationship
Foster team work through effective leadership
Set clear achievable objectives and managing the budget to accomplish the objectives
Ability to demonstrate Chatham-Kent’s Core Values and Competencies through a combination of education and experience:
Related college diploma or university degree (preferably in a computer science or business program with a focus on business process re-engineering), plus four to six years related experience
Project Management experience, including project cost control and administration, and on a broad scale of IT system implementation and development projects, including ability to manage and track a project (or projects) through the life cycle steps of initiation, planning, execution and project closure
Knowledge of the latest developments and leading practices in the project management industry and profession, (e.g. PMBOK®) and familiarity with best practices is required
Working knowledge of the current job or activity based costing system for the purpose of tracking project costs
Knowledge of municipal business units and their mandates for service is required in order to capitalize on solutions or services that bring economies of scale to the organization
Ability to interpret technical issues and explain to all levels of the organization in an understandable, clear and concise manner
Working knowledge of Microsoft Project and Portfolio management software (or similar software programs)
Strong computer skills including Microsoft Word, Excel, PowerPoint, email and internet (or other similar software programs)
Experience or background in human resources an asset
Experience in a municipal or other government setting would be an asset
Project management experience with business analysis tools is an asset
Experience in successfully implementing large enterprise IT systems projects, including the areas of customer relationship management or human capital management would be an asset
Experience working with unionized environments is an asset
Certifications, memberships, licenses:
Project Management Professional (PMP) certification an asset
Project Management Institute membership an asset
Hours of Work:
This position will work weekday hours, with occasional evening and weekend hours.
Driver’s license/vehicle requirements:
Because this position would be required to travel, a valid Province of Ontario driver's license with a reliable motor vehicle is preferred.
Essential physical and/or safety requirements:
Sitting: constant sitting in a chair (sitting at desk or table during meeting, in vehicle seat as required when attending meetings at other municipal locations)
Hands: frequent fine finger dexterity (movement), mousing (keyboard and mousing majority of shift)
This temporary full-time position has an hourly wage rate of $43.383 to $48.955 (2020 rates based on grade 9 of the 2020 market adjustment grid) (currently under review), plus 15% in lieu of benefits (which includes health & dental benefits, statutory & non-statutory holidays, and non-enrolment in OMERS) and 4% vacation pay. Where a permanent employee is receiving benefits and is the successful candidate for a temporary vacancy, benefits will remain as per the policy manual.
How To Apply
Candidates interested in the above position are asked to submit our application form (found under ‘job posting and application form’ section at the bottom of our job ad at Municipal Jobs) and a resume to the email address below. Please do not include a cover letter, or copies of transcripts, licenses, certificates, etc. Please only download the application form onto a computer or laptop; it doesn’t load correctly onto a phone, tablet, or iPad. You should see boxes beside yes and no that you click in to answer the question.
Please send attachments in a Word (.doc or .docx) or Adobe (.pdf) format only. Attachments must be attached directly to your email; we are not able to download documents from an internet site.
We encourage all to apply, including women, Aboriginal people and visible minorities.
Applications must be received before 4:30 p.m., Monday, April 6, 2020(Ontario Daylight Savings Plan):
Municipality of Chatham-Kent
Attn. Jan Richards, Recruitment Officer
315 King Street West
P.O. Box 640
Chatham ON N7M 5K8
Email address: Ckresume@chatham-kent.ca
The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted.