Open: March 19, 2020
Deadline: April 2, 2020
$82,773.60 to $103,467.00 per annum
Reporting to the Manager, Support Services, Patient Food Services, the Coordinator, Food Services, is accountable to oversee, manage, plan and implement initiatives to enable the accurate, safe and timely delivery of food services to patients at LHSC.
The Coordinator is responsible for the day-to-day leadership and operation of food distribution, patient meal tray assembly, tray distribution, and ware washing for over 2500 meals per day. This includes infant feeding assistants, diet clerks and operations of two retherm centers, one at University Hospital and one at Victoria Hospital, and as required, provision of food service to any affiliated satellite sites.
The Coordinator ensures the provision of high quality patient food services in order to best meet the patient’s nutrition needs within the allocated resources. The position ensures compliance with all regulatory and organizational guidelines and procedures and dietetic best practices. The Coordinator collaborates and liaises with patient care areas in order to evaluate service and better understand patient needs.
Quality, Safety and Service Orientation
Holding Self and Others Accountable
Impact & Influence
Emotional Intelligence and Assertiveness
Successful completion of a bachelor degree in Nutrition & Dietetics, or equivalent
Current membership in the College of Dietitians of Ontario required
Related post-graduate education preferred
Minimum three (3) years expertise in Food Service operations (Administrative Dietetics) required, preferably in an acute care academic teaching hospital
Minimum one-year recent, related job experience in Institutional Food Service Operations
Detailed knowledge of HACCP and Food Safety regulations
Detailed knowledge of Clinical Diet Standards and allergens
Minimum two (2) years progressively more responsible experience in a leadership role with experience, knowledge, and comprehensive understanding of labour in a unionized environment is an asset
Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program
Demonstrated skill in process review and work re-design
Demonstrated knowledge of and commitment to patient and staff safety at LHSC
Demonstrated commitment to the development of professional practice, mentorship, life-long learning and excellence in patient care
Demonstrated experience with the principles and practice of Shared Leadership
Proficient with computer systems such as email, MS Word, MS Excel, MS PowerPoint and the Electronic Patient Record as related to Food Service, recent experience with food service software CBORD preferred
Ability to develop goals for future operations and having the passion and knowledge to achieve the goal, ability to create an image of the goals to accomplish and ensure that each team member is accountable for their role in the goal achievement
Ability to act on the components of their vision through planning, responsibility and direction and to instill the vision and passion in other team members
Knowledge and comprehensive understanding of labour relations and hospital operations essential
Understanding of and experience with workload measurement, staffing/scheduling and budgeting an asset
A track record of successful transition/change management
Participatory leadership, team building and organizational skills
Excellent and effective abilities in both written and oral communication skills
Excellent interpersonal skills and demonstrated ability for effective communication with all levels of hospital personnel, patients and families
Highly developed critical thinking skills and ability to conceptualize and analyze problems
Demonstrated ability to identify, anticipate and address patient needs
Excellent problem solving, decision-making, planning and evaluation skills
Strong negotiation and conflict resolution skills
Recognition and understanding of Emotional Intelligence (EI) and how EI is applied in practical situations with the ability to assess emotional factors
Ability to foster collaboration in an interdisciplinary team environment and experience contributing effectively as a member of a multidisciplinary team
Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
Demonstrated ability to balance multiple and competing priorities on a daily basis
Models ability to attend work on a regular basis
London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.
LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.
Submission Requirements (please submit in one MS Word document)
Cover Letter, Resume and Listing of Education, Credentials and Certifications
As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that reference checks may be conducted as part of the selection process.
Successful candidates will be required to complete a health review which includes providing vaccination records or proof of immunity against Measles, Mumps, Rubella, and Varicella (Chicken Pox), Hepatitis B, Tetanus/Diphtheria/Polio; Meningitis. In addition, they will need to provide documentation of the Tuberculosis skin testing (two step).
Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.