Summary of Duties
Reporting to the Director of Care the Care Team Assistant performs a variety of clerical duties to support the care services operations at a home. This includes duties such as communicating admissions, discharges, receiving and directing visitors, responding to inquiries, performing keyboarding and data entry.
The Hamlets supports the continuous improvement of a safety culture at all care homes. The safety culture encompasses a healthy and safe environment achieved through everyone’s understanding of their related responsibilities and compliance with all regulatory requirements and Hamlets safety policies.
Duties and Responsibilities
Presents a positive and professional image of The Hamlets to all residents, families, visitors, suppliers, inquiries and other interactions.
Performs receptionist duties by receiving telephone calls, handling general inquiries, relaying messages and operating the telephone system and related office equipment as needed.
Maintains and manages supplies including ordering of office, medical and personal care supplies in consultation with the Director of Care or designate.
Facilitates communication with care home team members, residents, family members and others through means such as preparing monthly Newsletters, creating distribution lists, drafting memos, responding to inquiries, and directing individuals to the appropriate area.
Communicates admissions, discharges, transfers and absences to appropriate departments and Health Authority Long Term Care Services.
Assembles resident data regarding admissions/discharges/transfers and inputs the data into the computerized data system.
Prepares resident charts and relevant admission documentation and forms and distributes documents to appropriate areas.
Completes discharge charts for filing according to established procedures.
Coordinates in consultation with the care team the logistical aspects of care conferences and maintains a master schedule.
Assists care team members with the processing of physician orders including faxing orders to pharmacy and receiving faxes and distributing to appropriate care services area.
Arrange in house clinics and schedules appointments for the visiting dentist, foot care nurse and optometrist.
Develops and maintains fling system (electronic and hard copy) for items such as admission documents, chart documents, templates of forms and other related items.
Participates in a variety of meetings and/or in-service as directed.
Performs clerical duties including word processing, compiling daily resident census, filing.
Performs other related duties.
Job Types: Part-time, Permanent