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External Job Vacancy
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Posting Title: Communicator Department: Radio Operations Status: Temporary, Full-Time Hourly Wage: $43.31 Grade: H8 Open Positions: Current and Future Vacancies Job ID: 303810 Additional Info: *** See Below Open Date: 2023-05-18 Close Date: 2023-11-19
Position Summary
Are you an ambitious and highly motivated individual with great listening and communication skills and experience in dealing with the public? Are you looking to make the next step in your career? If so, apply below and join Peel Regional Police – one of Canada’s most progressive police services!
As a Communicator within our Radio Operations bureau, you will be responsible for answering emergency and non-emergency calls for service.
Responsibilities
What will your typical day look like? Answers emergent (911) and non-emergent calls for service. Acquires necessary information to determine service required and/or initiates call for service through Computer Aided Dispatch system. Answers internal lines and complies with request. Initiates support services (calls-out, phone listing, reverse checks, CPIC/CAD queries, records checks, sex offender registry checks, texts and tweets as required). Assigns calls for service, co-ordinates the dispatch of police and other services for each call; monitors the location and activities of all police units via the voice radio and CAD systems and dispatches as appropriate in order to maintain appropriate police coverage. Provides direct assistance and relief for dispatchers (CPIC, telephone calls, and emergency service contacts). Performs additional duties as assigned.
Qualifications
Enough about us, lets talk about you
Are you someone with: An education/knowledge reflecting a greater degree of specialization, normally acquired through formalized post-secondary education, (e.g. college) in order to understand and apply contents of manuals specific to communications including protocols and detailed instructions respecting communications systems, or an equivalent combination of education and experience. A minimum of two years related experience required; experience in dispatching and/or dealing with the public preferred MS Outlook Working knowledge of CPIC preferred Working knowledge of CAD preferred Well-developed keyboarding skills Exceptional oral communication and listening skills Demonstrated multi-tasking ability Demonstrated analytical and problem solving skills
Applicable Tests
Required testing:
Applicants will be required to successfully complete the following tests: Grammar MS Outlook Spelling Vocabulary Criticall Communications Test Psychological/Personality Asmt Speed & Accuracy Typing
Additional Information
What we offer
The hourly rate for this temporary full-time position is $43.31.
Peel Regional Police offers a highly competitive compensation package; a comprehensive benefit program, including employer-paid Health/Dental and Life Insurance is offered semi-annually and OMERS Pension Plan effective upon date of hire.
Peel Regional Police is committed to providing resources and development opportunities for continual growth of staff. This includes (but is not limited to) providing internal opportunities, tuition reimbursement for continuing education, free on-site learning/training programs and providing any required equipment to support the safe and effective delivery of services.
Peel Regional Police is committed to ensuring the health and wellness of its employees and offers many programs and services in support of work-life balance and both personal and professional wellness. From wellness protection for you and your family, state-of-the-art fitness facilities available to you free of charge, to structured programs to nurture your intellectual, physical and emotional wellness, we’ve got you covered.
This position DOES NOT allow for remote working arrangements.
About us
Peel Regional Police, the second largest municipal police service in Ontario, polices the cities of Mississauga and Brampton, with a population of almost 1.4 million residents, and Pearson International Airport, which saw an estimated 12.7 million people pass through in 2021. We are committed to our Vision of 'A Safer Community Together'. Everything we do is driven by our Mission, Vision and Values and we pride ourselves in being accountable to our community.
Peel Regional Police is acknowledged as one of Canada’s most progressive police services. A proactive approach to problem-solving, a dedication to professional excellence and a reputation for making the community a better place in which to live and work – these are the hallmarks of Peel Regional Police.
The next step is yours!
This posting is for current and future vacancies. Anticipated class start dates of October 2023 and February 2024.
Qualified persons should apply online at www.peelpolice.ca , referencing Job ID #303810 . Shortlisted applicants will be contacted via email. Check your inbox regularly, including junk mail. No agency contact and/or referrals, please.
The hiring process is competitive and extensive and requires applicants to participate in each stage of the recruitment process. Successful candidates must be available to work all shifts (days and afternoons are 8 hours and 45 minutes and midnights are 9 hours)
Our Communications Centre operates 24 hours per day, 7 days per week. Training will consist of 4 weeks in-class instruction following a Monday to Friday 7:00 a.m. to 3:00 p.m. schedule. After which you will be assigned a radio operations platoon that follows a five (5) week rotation of Days, Afternoons and Nights for additional on-the-floor training.
Applicants in consideration for hire shall be subject to a thorough background investigation that includes, but is not limited to, police checks with local, provincial and out-of-country law enforcement agencies, if required, education credentials, credit and financial inquiries, and personal and work references.
ADDITIONAL INFORMATION:
We will be hosting an in-person Communicator General Information Session on Tuesday June 6, 2023 from 6:00pm-8:00pm. You MUST sign up on our website ( www.peelpolice.ca -- > Work With Us -- > See Events Calendar) and receive a confirmation registration email to be able to attend. Location details can be viewed on our website events calendar. If you are not registered, you will not be permitted to attend.
We will also be hosting two virtual Communicator Information Sessions - see below dates, times and links. No registration is required for the virtual sessions.
May 24, 2023 12:00pm-1:00pm
https://peelpolice.webex.com/peelpolice/j.php?MTID=mf7e163a424b9460dba3bbe9fd4825272
June 27, 2023 12:00pm-1:00pm
https://peelpolice.webex.com/peelpolice/j.php?MTID=m6e4fa602707c1cb4dc9da3a3431c9863
