Intern, Customer Engagement Analyst

SAP - Toronto, ON (il y a 5 mois)

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Requisition ID: 232794
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

Our Junior Professional Intern Program offers an exciting opportunity for a potential career at SAP Digital Business Services. This internship starts with a training which will provide not only the background to develop an extensive knowledge of SAP’s premier products but also the tools needed to present these software solutions to our customers and/or support our Project Management teams.

What you’ll do:
Position Title: Customer Engagement Analyst Intern
Location: Toronto, Ontario
Expected start date to end date: April 6, 2020 to August 7, 2020
Contract Hours: 40 hours/week


Current Seniors or recent graduates with a Bachelor's or Master’s degree from an accredited college or university. Related Majors: Information Systems, Business, Physics, Math, Computer Science, Engineering or related field.
Excellent, confident presentation and communication skills that engage any sized audience (one to one, leading a team meeting or teaching a class)
Candidate must be able to take a holistic approach to address situations, must have strong analytical and problem-solving skills
Must be able to work as a team player and as an individual contributor
Intermediate to Advanced skills in PowerPoint, Excel and Word
Must be willing to travel (80%-100%)
Ability to travel to Newtown Square, PA, USA
Ability to relocate to Toronto, Canada

Any SAP coursework is a plus or interest in:
Distribution/ Warehouse & Inventory Management/Production Planning/Detailed Scheduling/ Business Intelligence & Reporting/Data Warehouse
Programming languages (e.g. Java, C++, ABAP)
Unlimited and unrestricted work authorization is required


Participate in baseline trainings to quickly learn targeted SAP technologies and methodologies
Develop project management skills and support ongoing projects across all industries (utilities, financial services, oil and gas, retail, etc.)
Work on strategic innovation topics such as Big Data/IoT/Machine Learning/Cloud/other emerging technologies and develop use cases for customers
Assist in the monitoring and controlling of project activities and deliverables using internal and external tracking tools and assist in weekly status reporting
Build and maintain a Lessons Learned repository to share with team members
Participate in delivery of customer facing workshops
Prepare and present system demonstrations


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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