Second Harvest is Canada’s largest food rescue organization and an expert in perishable food recovery. We believe surplus, unsold food from across the supply chain should be redirected to feed communities.
Our services help to nourish people through school programs, seniors’ centres, shelters, community meal programs, food banks, and regional food hubs while at the same time keeping good food out of landfill, protecting our atmosphere from GHG emissions that are contributing to climate change.
We lead the avoidable food waste conversation and promote waste reduction and food recovery wherever possible to benefit all of us – environmentally, economically and socially.
Established in Toronto in 1985, Second Harvest currently operates in Ontario and BC through direct delivery and its community-driven online platform FoodRescue.ca.
POSITION OVERVIEW (PURPOSE):
Reporting to the Senior Manager, Events, this administrative position is responsible for managing the prizing portfolio for all Second Harvest events and initiatives. The incumbent will work to secure gift-in-kind prizing for all Second Harvest auctions and raffles, as well as ensure the timely and accurate processing of gifts and prizing. They will also provide general event support as it relates to prizing during Second Harvest events as needed, delivering superior customer service skills at all times.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
Secures gift-in-kind prizing for all Second Harvest events (including Hero and Toronto Taste raffles, Toronto Taste silent auction, and other events programs as needed) through letters, phone calls, emails and visits, coordinating volunteer efforts to do the same to support the achievement of prize value targets.
Serves as a representative of Second Harvest, building and maintaining positive relationships with stakeholders; addresses and resolves all customer service issues in a timely manner, and escalates to appropriate persons and/or departments when necessary.
Coordinates the prize fulfillment for special events and promotions through follow-up calls, payment processing, dissemination of prizes and gifts, etc.; supports major functions of event wrap-up, including reporting and inventory.
Maintains inventory of promotional items, gifts, and prizes for events portfolio; ensures organization and upkeep of department warehouse space, as well as appropriate recordkeeping of all prizes and valuables.
Performs day-to-day clerical and administrative functions including receiving and responding to incoming calls, communicating with vendors and guests, completing all paperwork for prize payouts, tracking prize/award deadlines, and maintaining paper and electronic files.
Provides general support on-site at Second Harvest events during set-up, execution, and tear-down; assists with silent and wine auctions on-site (auction item coordination), to provide seamless pick-up and check-out experience.
QUALIFICATIONS AND EXPERIENCE:
Post-secondary education in a related field; 1-2 years of experience in an office environment/administrative setting.
Previous experience in soliciting donors and prospects for in-kind requests would be considered an asset.
Proficiency with Microsoft Office Suite programs including Outlook, Word, Excel, and PowerPoint.
Strong communication and interpersonal skills coupled with superior customer service skills.
Keen attention to detail, thoroughness, and accuracy; strong information and data management/data entry skills.
Physical stamina to meet the demands of on-site event execution (being on feet, lifting, etc.).
Some evening and weekend work required for special events or during peak periods.
A valid G class license with access to a vehicle is required.
For more information about Second Harvest, visit: www.secondharvest.ca