Digital E-Commerce Specialist 12-13 month Contract Position

PetSmart - Burlington, ON (il y a 30+ jours)

Postuler dès maintenant

About the Team

PetSmart’s Canadian Home Office (CHO) is home to approximately 50 full-time associates who work in departments such as Human Resources, Merchandise Buying and Pricing, Replenishment, Marketing, Finance, Space Planning and more. The small but mighty team at the CHO supports the operations of 140+ PetSmart stores in Canada and works closely with counterparts at PetSmart’s global corporate headquarters located in Phoenix, Arizona. We also share the Canadian home office with our colleagues at PetSmart Charities of Canada—an independent, registered charity dedicated to reducing pet homelessness and supporting the bond between people and pets.

About the Job


The Digitial (E-Commerce) Specialist (12-13 month Contract role) is essential in translating and implementing merchandising and Digital strategy into the online shopping experience. The Digital Specialist will be responsible for executing fundamental aspects that drive the functionality of the e-commerce business, including but not limited to product set-up, online pricing implementation, executing the promotion plan, along with supporting various cross functional teams with any E-Commerce related concerns. The person in this position will work closely with Buying, Pricing, Customer Experience and the Phoenix Home Office Digital Experience teams to enhance and merchandise the online assortment, product information, and category information for

Manages day-to-day responsibilitues of the Canada unique elements of the e-commerce site
Serves as subject matter expert and main Canadian Home Office contact for any questions to
Implements and manages the pricing execution for, including eligibility of AMS planner promotions
Maintains pricing integrity by understanding online and in-store pricing processes and strives for error free promotional execution in a fast-paced retail environment
Reviews and implements promotional plans for In Store Pick Up & Ship To Home
Proof marketing material such as circulars, emails and social media posts with a customer service viewpoint to call out to the marketing team any potential issues or lack of clarity in regards to the customer message
Responsible for all aspects of Canada unique sku set up process for in collaboration with merchants, vendors and Phoenix Home Office Digital team
Manages discontinued and clearance strategy for online listings
Optimize product listings using expertise of keyword research, digital marketing, SEM, online display advertising, and SEO in collaboration with Customer Experience, vendors and Phoenix Home Office Digital Experience teams
Supports and assists with key E-Commerce initiatives, IT projects, presentations, reports or any other assigned tasks

KEY COMPETENCIES attributed to driving service include, but are not limited to the following:

Knowledge Skills and Abilities

Highly organized with strong time management and project management skills
Ability to execute multiple projects
Ability to manage tight deadlines in a fast-paced environment
Ability to identify process improvement opportunities and trends
Ability to work independently with minimal direct oversight
Strong computer skills, including proficiency with Microsoft office applications, including intermediate capabilities with Excel and Word
Excellent problem-solving skills – able to identify, analyze and propose solutions to various technical and business issues
Above average command of English; proficiency with a variety of writing styles
Exhibit professional initiative and entrepreneurial drive
Strong Excel skills


Bachelors degree in Business, Merchandising, Marketing or equivalent work experience
1-3 years of Merchandising, E-Commerce or Analyst experience

About the Culture

Our Canadian Home Office is truly that, a home office. It’s a place where individuals across various departments can align their passion for pets with their desires for professional growth. You’ll be a part of a close-knit team, while still being a part of a large, best-in-class retailer. And while the team may be smaller, the results are impactful! The Home Office boasts a large, open concept with natural lighting and serves as the perfect setting for office events. An active social committee hosts fun-filled events including contests, bake-offs, off-site events, and volunteer efforts, and they are always trying to out-do the previous event!

PetSmart is an equal opportunity employer committed to diversity and inclusion. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.