eCommerce Operations Department Manager

Walmart Canada - Ville de Québec, QC (il y a 30+ jours)

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eCommerce Operations Department Manager leads, drives, and developed the online grocery business, picks and delivers purchases for customer pick-up, and supports the store.

Position Responsibilities

Primary responsibilities are listed below. Other responsibilities may be assigned. • Participates in the recruitment, selection, training and development of all online grocery fullfilment Associates. • Leads Associates by communicating operational direction and initiatives. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth. Identifies high-potential associates, providing training and development to increase capability. • Acts as role model demonstrating the importance of high quality standards, accuracy and adhering to strict safety and food hygiene standards necessary for customer satisfaction. • Coordinates activities of online grocery fullfilment Associates while involving them in total box operations. Additionally, acts as a champion to inform and involve all store Associates with the online grocery business. • Assists in the pick and load process as required by business needs through efficiently picking and assembling orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. • Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices. Anticipates and proactively responds to compliance issues, including shrink control. • Exhibits behaviors that support the organization’s mission and core values. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards. • Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules and the needs of the business.

Canada Walmart Division

Retail Store Associates

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous working experience in a Retail environment is an asset. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Basic Reading/Writing Skills Ability to understand to the meaning of written or printed matter and to record information by inscribing characters or symbols.

Licensing & Other Qualifications

The associate must complete all Wal-Mart Basic and Advanced Training Modules and classes. The Associate must also be comfortable working with technology and be willing to learn new technological platforms when required.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the Associate is regularly required to: Spend frequent periods standing with a constant opportunity to move about. It is a frequent requirement to stoop or lift material, fixtures or equipment and climb a ladder. The Associate must regularly lift and/or move up to 18 kg (40 lbs.) and occasionally lift and/or move up to 36 kg (80 lbs.). Work Environment The work environment characteristics described in this section are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is located in a comfortable indoor area. Conditions could produce mild discomfort on occasion, e.g., dust, moderate noise. Regular need to give close attention, either hearing or seeing, to what is happening is required. There is some modest pressure from deadlines or other productivity standards. Work is somewhat repetitious.

Schedule Details

SA: 12:00am - 12:00pm
SU: 12:00am - 12:00pm
MO:12:00am - 12:00pm
TU: 12:00am - 12:00pm
WE:12:00am - 12:00pm
TH: 12:00am - 12:00pm
FR: 12:00am - 12:00pm

Accessibility

Walmart will accommodate the disability-related needs of applicants and associates as required by law.