Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
At Abbott Diagnostics, we know that laboratories performing at their best, deliver results that drive better patient outcomes and improve healthcare value. To help our customers achieve measurably better healthcare performance, Abbott has created a new way — an approach that delivers personalized solutions. By leveraging our resourceful advocates, harmonized systems and intelligent insights, Abbott Diagnostics helps redefine performance in laboratories and institutions. Your total laboratory solution – personalized and harmonized.
Status: Temporary/12 months contract
The Professional Services Executive will sell consulting service and IT engagements that enable health care providers (from public hospitals to private integrated delivery systems) to drive cost efficiencies, operational productivity, and improve the quality of patient care delivery. He or she will work closely with a larger sales team consisting of enterprise account sales, dedicated sales ambassadors, and technical specialists.
Lead in the development and presentation of proposals to sell and deliver client engagements that design, and implement business and technology solutions for medium to large healthcare providers
Help implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance; acts as a trusted advisor to the customer
Be knowledgeable about industry trends, changing market regulations and healthcare policy within defined customer segment. Understand the impact on customers and their key care-abouts.
Identify and map the key stakeholders and decision-makers. Research target accounts to understand performance KPIs and customer strategies. Build and preserve customer relationships to drive driving new sales and protect base business in complex matrix environment.
Negotiate contracts resulting in long-term commitments
Integrate insights from ongoing business analysis and assessment into a multi-year plan and lead through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short-term tactics to achieve desired results
Coordinates appropriate Abbott resources to execute the strategic account plan including assigning roles; expectations; responsibilities and timelines; engages members of the team through ongoing communication; tactical planning and execution
Acts as internal advocate for the customer; cultivates Abbott internal relationships and leverages all Abbott stakeholders to drive business objectives
This position reports to the Professional Services Sales Mgr / Director
Will manage 7 to 10 single tier accounts (80-150 hospital/Lab entities) consisting of multiple locations (up to 15) for a single large account or large complex accounts
Responsible for annual revenues target and per annum incremental sales target.
Responsible for the AlinIQ professional services product line in Abbott Diagnostics Division (ADD) offering.
Required Education and Experience:
Bachelor’s degree is required.
Minimum of 4 years’ experience selling Professional services within a consultancy firm required
Professional services/consulting engagement sales within the Healthcare Environment is preferred
Some Diagnostics experience preferred (ideally Medical Laboratory Technologist or similar)
Strong understanding on how technology drives value in healthcare preferred Technology is not enough to bring improvements in Healthcare today. This experience relates to the experience with IT Solutions and systems that could be implemented in the Canadian Healthcare environment for our customers to realize added value and resources management improvement.
Experience with building Professional solutions in current accounts and/or creating new profitable accounts
Understands IT technology within Hospital Environment
Abbott Canada is committed to the hiring, advancement and fair treatment of individuals without discrimination based on factors such as race, sex, colour, ethnic or national origin, religion, disability, age, citizenship, family or marital status, political beliefs, sexual preference or other factors included in human rights legislation.
Our diversity goals for recruitment, hiring, and retention are embedded in our corporate goals, and our diversity initiatives are supported by the highest level of the organization. We strongly believe that a diverse workforce fosters more creative and innovative thinking throughout the organization. Creating an inclusive environment, where everyone is respected and valued, enables us to leverage our diversity as a business driver and strengthens our position as a global leader.
Abbott strives to promote and maintain an inclusive, high-performing culture that allows all employees to reach their full potential and contribute to Abbott’s success.
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