Trailer Planner and coordinator, Operations Support

FedEx Supply Chain - Coteau-du-Lac, QC (il y a 30+ jours)

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About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry, offering diverse services that enable business commerce. Having proven itself in terms of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technologies and encourage constant improvement. Leveraging best practices and the globally recognized FedEx network, FedEx Supply Chain provides cutting-edge solutions that provide flexibility, adaptability and improve profitability for customers. With more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, visit

We have…

A strong brand, FedEx, which is consistently ranked among the most admired and trusted employers in the world.
An excellent management team with the experience necessary to grow and develop your career.
An open mind to new ideas and creative methods.
An excellent compensation and benefits program, including health care, vision, dental, a retirement savings plan (RSP) with a competitive contribution and much more!

General Summary.....

The main function of the Trailer Coordinator Planner (operations support) will be to ensure that there are enough trailers to be emptied at the reception doors and in the right building. They must also make sure to provide customer service at reception (answer calls), follow the instructions in the trailer coordinator file and communicate with the shift planner.

This position will be responsible for...…..

Assist trailers to back up at reception;

Answer calls from team leaders and reception supervisor;

Communicate electronically and verbally with the client and various departments;

Ensure the correct positioning of the trailers, analyze the products;

Respect the client's priorities;

Update the trailer coordinator file electronically to help the team plan their day;

Prepare all the necessary documentation to help Reception receive the products (enter the instructions on the productivity sheet);

Update and check the board at reception;

Register the trailers on the reception board;

Follow planning guidelines;

Perform all other operations support tasks;

Perform any other tasks and responsibilities entrusted by management;

You might be a great fit if….


High school diploma or equivalence;

Office automation skills;

One (1) to two (2) years of experience in a warehouse / distribution center at FedEx Supply Chain or elsewhere;


Ability to solve problems;

Sense of initiative, analysis and organization;

Customer service oriented;

Autonomy, versatility and flexibility;

Good computer skills, must know Word and Excel, and ability to learn how different software work;

Ability to handle stress;

Thorough detail oriented;

Concern for compliance with procedures;

Excellent communication skills (oral and written);
Ability to work on rotating schedules (day, evening and weekend).

Physical/Cognitive Requirements

With or without accommodation:
Ability to follow policies and procedures.

Ability to read, write and interpret information.

Ability to add, subtract, multiply and divide.

Ability to use hands to finger, handle, or feel.

Ability to sit/walk/stand for up to 10 hours per day.

Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

Ability to lift/carry items less than 25 pounds.

At FedEx Supply Chain, we understand and value the diversity of our employees and are proud to be an employer with equal employment opportunities. We hire the best talent regardless of race, color, religion, sex (including pregnancy), national or ethnic origin, age, disability, sexual orientation or any other group recognized by federal, provincial or local law.

FedEx Supply Chain will provide accommodation to applicants and employees with disabilities. If you need accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

Job ID: 29197

Schedule: Full-time