Contractor Support Representative - Construction Equipment

Choice Recruitment - Markham, ON (il y a 6 mois)

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Our client is looking for talented people who share their vision and values, and want to join them in this exciting journey.

Our client, Bobcat of Toronto, is one of the largest Compact Construction Equipment dealer networks in Canada. With locations in Brampton, Scarborough, and Barrie Ontario, they are the dedicated dealer for the bulk of central Ontario. They're committed to going beyond customer expectations to deliver the industry’s highest standard of product sales and support.

The Contractor Support Representative (CSR) will be responsible for promoting and increasing rental sales, parts sales, service sales, and business development/identification of new customer opportunities within their territory.

This successful CSR will have a strong desire to succeed, a passion to help solve problems with an outstanding attitude. They want you to exceed their customers expectations!

Key Responsibilities

  • Assist in the development of programs to achieve objectives aligned with the department to support the customer base
  • Assist in building marketing/prospecting plans and closing strategies for new business
  • Conduct presentations to promote their brand within rentals, parts and service through the dealerships or other dealerships
  • Collaborate with customers to rescue the operation costs of their fleet through repair before failure, and Preventative Maintenance options
  • Work closely with Account Manager to package leads for a warm hand-off to other departments
  • Collaborate with respective Account Managers/Sales Representatives to promote a team selling approach, allowing the customer to feel fully supported within their project
  • Develop and implement a yearly territory plan aligned with company objectives
  • Keep customers current on new products and offerings by creating/using promotional marketing materials
  • Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible

Key Qualifications

  • Post-Secondary Education with a technical focus and/or 5+ years proven experience in equipment rental or product support sales
  • Preference will be given to bilingual candidates (Mandarin, Hindi, Punjabi, French, Italian)
  • Results driven and enthusiastic for consistently providing superior customer service and comprehensive territory management
  • Highly safety conscious, results driven and enthusiastic for consistently providing superior customer service
  • Excellent communication, interpersonal, organizational skills with high accuracy and attention to detail
  • Technical/Mechanical/Electrical aptitude and knowledge with a focus on mobile equipment, construction equipment and experience with service agreements
  • A self-motivated team player with a strong relationship building capacity and experience working with diverse cross functional groups
  • Ability to prioritize and deliver results in a fast paced environment with aggressive deadlines
  • Strong planning, analytical skills with the ability to recommend effective solutions
  • Willing and able to travel and work flexible hours to support of business needs
  • Computer literate with proficiency in Microsoft Applications, especially MS Excel, PowerPoint
  • A valid Driver's License and Clean Driver's Abstract

What Our Client Offers

  • Competitive Compensation Package + Commission + Company Car & Fuel Card
  • Full Benefits Package including Medical, Dental, Vision, Chiro/Massage (Yes Please!)
  • RRSP Matching Program that increase each year
  • Laptop, Cellphone, 407 ETR and MiFi Hotspot

Job Types: Full-time, Commission

Salary: $50,000.00 to $55,000.00 /year


  • Product Support: 3 years (Preferred)
  • Rental Equipment: 3 years (Required)
  • territory management: 3 years (Required)


  • French, Punjabi, Mandarin, Italian (Preferred)