Valid Class 5 Driver’s License and own vehicle is required. Be able to maintain the cabling of the network infrastructure including line termination, line…
Ability to travel provincially and nationally; valid driver’s license and clean abstract required. Document standard operating procedures to aid in problem…
Proficient in Windows OS and driver installation. The Help Desk Analyst reports to the Director of IT and is responsible for being the first point of contact…
O A college diploma in the field of IT or equivalent technical certificate required. Certification requirements, and obtain manufacturer certifications relating…
Valid passport and driver’s license with satisfactory driving record. Responsible for effective call management includes logging, monitoring / updating,…
Provide first level support and respond to requests for help by telephone. Post-secondary education in and IT related field combined with ITIL and/or Comp TIA A…
Escalate complex incidents to senior staff (after exhausting existing resources). Ensuring optimal performance and business continuity for our customers' end…
First point of contact for incoming support requests to the Service Desk via telephone, web portal, and email to ensure courteous, timely, and effective…
Assists with the development and implementation of procedures to be used in the installation, configuration, troubleshooting, maintenance and testing of…
Some Post-Secondary courses plus 2 to 3 years related experience; or specialist certificate/diploma. Provide Helpdesk support to employees and customers.
[-] Great interpersonal and communication skills, and ability to work well even with frustrated customers. We offer contract, temporary and permanent placement…
Support all network printers, troubleshoot installation and configuration issues, configure new network printers, place service calls where applicable.
Degree or diploma in a computer-related program at an accredited technical college or equivalent certification. Working knowledge of Android and iPhone iOS.
Ability to provide timely responses to all incoming requests immediately or within 1 hour. We serve organizations of all sizes, within all sectors, including…
Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis descent,…
Schedule resources for service calls and projects. Respond to email messages for customers seeking help. Provide technical assistance and support for incoming…
Diploma or certificate in a Computer Systems related field required. Ensures the investigation and resolution of customer support problems, responds to problems…
The incumbent is responsible for providing first level support for all inquiries received through a variety of contact methods including phone calls, electronic…
Employee share ownership program (ESOP). You will have access to our EBH University for personal & professional development. Job Types: Full-time, Permanent.