Identifies project priorities for the health authority and ensures that projects are executed in accordance with FH project management standards and that…
Manage and analyze the processing of incoming calls to the Service Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of…
Experience setting up and managing a development team using a middleware and an ESB. Lead the implementation of best practice data management policies and…
Provide leadership and direction through coaching, mentoring and developing direct reports; establishes annual performance objectives, conducts performance…
Work with stakeholders and colleagues to effectively manage incidents and help develop effective incident management processes, aiding improved service delivery…
Provide technical guidance and direction as well as contributing hands-on to project development. Involve as deemed appropriate the global data architects, data…
Develop an outstanding and engaged software development team, from recruiting talent to implementing initiatives fostering engagement and resource development.
You will make sure they have the right level of training (following calibrated approach) to progress DATA/IT discussion with customer to next level,supported…
Mentor and lead a team of IT Professionals, while fostering a culture of life-long learning and development. Also, as the Tier 3 Helpdesk technician, this role…
You will lead and participate in projects for the design, improvement of local and regional rollout of new Global services and ensure IT budgets are planned and…
Manages and monitors shared services agreements to ensure effective definition, delivery, and communication of TCHC accountabilities (e.g., infrastructure,…
A degree in the field of Information Technology, Computer Science, or related field. Focus on professional development, 1:1 meetings with your leader, tuition…
Mentorship program and training subsidies to help you strengthen your skills or learn something new. Maintain the local inventory and procurement related to IT…
Identify and confirm project approach and engage appropriate Business, IT and 3rd party resources to develop effective plans to manage the initiative (resource,…
ITIL v3 or other ITSM best practices certification program. Communicate values, strategies, and objectives; planning, monitoring, and appraise job results;…
They develop an ongoing IT strategy that supports and enables the overarching business strategy. This includes the planning, budgeting, maintenance, and…
Ensure that full SDLCs – system development lifecycles are followed during system implementation. Commit to meeting projects deadlines, assist in project…
Design, develop, implement and coordinate IT systems, policies and procedures. Hands-on experience with computer networks, network administration and network…